Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38271 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 38,270 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great program Microsoft 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and installed quickly. Love the updated version.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NOT a waste of money!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son to use for church and school. I like how it brings so much.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 is excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the new Microsoft 365. Easy to function and find things. Quality workmanship and calculate. Spreadsheets are perfect. In fact it is perfect for all my needs. Look forward to working with this program

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you are finding Microsoft 365 Personal to be easy to use and a quality product.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and very easy to use it walks you through the whole process

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 is the best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 is just simply the best, everything you need for a home PC or office. I use Microsoft 365 to maintain logs, help my kids with school assignments etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice package and we should have it for using daily programs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new all in one desktop computer, with that we purchased the Microsoft 365. A great value with everything we needed to conduct our business from home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my new computer with the Best Buy discount. Latest and greatest Microsoft Office product yet. Easy to install and use. Provides all the essentials for documents, presentations, notes and more. Excellent service from Microsoft if issues ever arise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 2025 WIN 11

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MicroSoft has a lot to offer in new additions. I havent gotten to them all but for my Windows 11 new HP laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I found the online link to activate the licence it was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly enjoying the new features of Microsoft, like being able to connect files to Google.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Assistance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad helped me access my microsoft account after my husband's death when I could not. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's impossible to get anything done these days without this package.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Every household needs

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a great price! I use this for work home and school

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awese

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! All programs from Microsoft work so well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Full application suite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a laptop and MS 365 Personal at the same time. Process was seamless and it is the full suite of applications with all the expected features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can still store and work locally, not just cloud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time going with the MS 365. Always owned office outright. I researched and when I found I didn't HAVE to be connected at all times and didn't HAVE to store my stuff on the cloud, decided given the pricing to try it out. I haven't used much more than outlook on it thus far, still migrating slowly from one pc to the other (do not want to do the massive dump). It's a bit confusing adding multiple hotmail accounts, but only because I was making it more complex than it should have been regarding pins. Anyway, working well, I've had more grumbles with learning Win11 than this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy 24 mos membership

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just purchased a new laptop and added this package, best to add the extras upfront. It’s a good to have since repairs are expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MS 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, same good quantity as all Microsoft products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Right on time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant service. Team member had me in and out when i was short on time. Staff was friendly from the front door to the check out.

    I would recommend this to a friend