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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38273 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 219 Showing 4,361-4,380 of 38,272 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love Office 365!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure if I'd like the change from Office 2010 to 365, but I really like that it's available from any of my devices, without having to install locally. I'm pretty sure I'll be renewing when the one-year subscription is up, but at least this way I'll know if it's right for me or not.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need for your computer needs rather it be school work or for play. Super happy with this purchase and being able to do it all from my computer with the access code they send you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I use it for my everyday needs for work and school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to install the Office programs on my new tower. I was told about Office 365. Not only did I get Word, Outlook, Access, Excel and One Note, but I also received a subscription to One Drive with one TB of storage. I have been able to back up my important files in the cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Essential

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and nice price tag with the Best Buy member savings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Program 365

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will be good to review after I get it back from installation and transfer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Some initial glitches but now working as intended.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is working as intended. I had some initial issues with Outlook that were very frustrating. In the past I've added an email account in minutes with no issues. However, with this version, it assumed my email account was education or a business and I didn't realize until it wasn't working that was my issue. Once I realized the issue, the software would not allow me to delete the set up and start over. I was on hold with Microsoft literally for hours waiting to get assistance. Once I did get through to a customer service rep, I was able to give them control so that they could delete the incorrect account set up so I could start over. I've been using the software for a month now and have had no other issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best office software available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are things that Microsoft does wrong but one thing that they have right is Microsoft Office. I've tried other office suites before but keep coming back to MS Office. It has the features that I want, makes great looking documents, and is the industry standard in the business world.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s a great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was great purchase just wish I got the lifetime subscription

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    High capacity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At an excellent price, I can enjoy all the tools to develop my courses professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Colleage student

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best option for me as a college students

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft personnel

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good built applications. Can do a lot along with this apps

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommended this to anyone who uses a laptop for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice features to run home based business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient way to access Microsoft 365 Office. Have always enjoyed using Outlook to manage my emails. Nice features to run my home based business.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Queenie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this software. Brought it for my granddaughter for her new laptop. Price was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Good Buddy #1

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Personal 15-month subscription was superb. I renewed my subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. I love being able to open any document sent to me. Completely satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft student

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used it yet, but im hoping to use it soon and im excited to

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    KM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively easy to adapt to after using earlier version for so many years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it easy to use. Best for peraonal use and for school

    I would recommend this to a friend