Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38282 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 38,281 reviews
  • Rated 5 out of 5 stars

    convenient

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciated the convenience of this product being accessible and available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Novice computer owner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no issues when installing on my new computer. Not particularly happy it has to be renewed each year but that isnt Best Buy's decision

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used in the past, happy with what is available in these programs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest Review of MS Office

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like MS Office should. But it really torques me off that the only option on this, software is a subscription and it defaults to automatic renewal. This is for home use and I dont need updates beyond getting the SW working and Best Buy collecting a yearly contribution from me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft not hard

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking forward to an operating system that can handle Windows 11.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Helpful

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft product was needed for me to work with so the need to enable the products and download items was great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    perfect for my needs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently had to purchase a new computer and needed all of the programs that Microsoft 365 offered. I had the Geek Squad install everything. When I got home I just had to plug in and everything was ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internal Operations

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 365 is excellent software. Has everything one needs. Great buy,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great programs!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good programs, I have had them for about 4 months and I have not had any problems with them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Everything is easy to get to and easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has helped me with my reports and I am happy I bought it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Chuck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad install 365 and evidently as they were installing it they also canceled it. I have been trying unsuccessfully to get a refund.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac book

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service I love it will recommend this item, will buy another

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Reliable software

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I need now. I am going to install is for my iPAD. I love Onedrive.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    BB the better.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an excellent price in Best Buy Definitely BB in the better!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to download and install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was nervous about the download & purchase thing, but it was very easy, self explanatory and much cheaper than anywhere else.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It woks. It’s very helpful and useful for anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best you’ll find!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never thought this would be so useful for my everyday daily tasks! Do a free trial and I bet you will keep it!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft Office Suite is the Best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best software package!! Everyone requires either word, excel, PowerPoint or that your email is outlook to be compatible with theirs. Perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Food Scientist and Food Safety Professional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that I purchased the Microsoft 365 Office personal along with my laptop from Best Buy. It allows me to use all the office components as needed without anything to worry about.

    I would recommend this to a friend