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Customer reviews

Rating 4.5 out of 5 stars with 38598 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 38,596 reviews
  • Rated 5 out of 5 stars

    My Purchase of MS software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was what I needed. Kevin was fantastic for the install and a few pointers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New MSI

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased this msi laptop, so my use has been limited to just a couple of days. On the positive side, the graphics & size are great (important for upcoming gaming). On the negative side, I had to immediately turn off the touchpad because it's HUGE. It's so large that, when I rest my palms on the pc in order to type, it lands on that touchpad. NOT good. So, if you do a lot of typing, which I do, you'll need to watch out when you start initial setup (it asks you to create a password & I kept hitting that pad). Personally, I don't use touchpads anyway, but for those who do AND plan to type, it's a PITA. BTW: my previous PC was also an MSI & lasted nearly 8 years. Very good, IMHO.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great investment! I'm impressed with how all programs work!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    365 Office Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve recently started my new job and 365 office is so great. It’s Microsoft and it’s equip with everything from A-Z.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always the right call

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the set. Makes work so easy and keeps you attached no matter what comes at you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a chance to use it yet but plan on it near future

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice!!! Nice!!!! Nice!!!!! Very easy to use. I’m always satisfied. Customer service in bestbuy is also top notch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love Microsoft 365. I like creating templates, so it fits the bill. Paid for when I purchased my Lenova laptop, so now I don’t have to worry as when time is up, subscription automatically renews.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and very easy to use also it walks you through the process

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having Microsoft Office. I use Outlook, Word, and Excel which have worked well on my new Lenovo laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NEW MAC USER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HARD TO SWITCH FROM DESKTOP TO MAC WITHOUT 365! BUT THIS HELPS EASE THE TRANSITION

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the office package for my new laptop , it is so great and convenient .high speed and seamless interface …

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 for Personal Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased an HP laptop and added Microsoft 365. It is everything I needed for personal use. I have not discovered all of the features yet, but I am very pleased with its ease of use so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Alan,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal has everything you need. Don't forget to look at the in-app tutorials we provide.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Word is the standard. I really like the newest version and all the extra programs, like the notebook. I would rather have the physical copy so I don't have to pay every year, but it is nice to know I'll get updates when they happen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product I purchased was the best product that i can use with my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to go wrong with Microsoft 365. I was still operating under the assumption that new computers come with Word and Excel (and others) already installed, so when I bought my new laptop and it didn’t have what I needed, I was a little disappointed. Microsoft 365 saved the day, and while I’m not too stoked to have to annually purchase a subscription, I am glad it’s at least available.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed office for our new laptop and it was a good buy and fit.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    LOVE IT

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. I love being able to open any document sent to me. Completely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great store in Oxford, Al

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instal quickly and properly by the geek squad and all are a pleasure to work with

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install on my Mac and software works as expected

    I would recommend this to a friend