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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38599 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 231 Showing 4,601-4,620 of 38,598 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    My favorite products for my home office.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Word and Excel for decades. Now, in retirement I am using it for personal projects and trip planning. Really helpful in my tax preparation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product, but downloading it was difficult.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite having to spend about 8 hours, or more, downloading Microsoft 365, the product was as advertised. I am very pleased with the product and, for the most part, it is mostly easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great help!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Works excellent!!, easy to install, finally i could do my project well!! Great tool!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works well, no complaints

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our daughter away at college. It works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product.. Using it to help with Genealogy and also helping in 4th and 5th grade.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Don't scratch to hard but easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I scratched the grey covering too hard and couldn't read the numbers....it was so frustrating. I've never had this happen before. I had to go back to the store to get a new one. It is very sensitive to rub off. It was easy to install though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    SafeGuard my Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will keep this as long as I have my laptop and other electronics. It was simple to download onto my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. The install was easy by walking you through step by step. The product is what it's supposed to be.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great if you know you need Microsoft!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this with my new laptop, and I'm very happy with the discount I got for purchasing it when I bought the laptop. I need it for school and am happy to have a full year subscription.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Camerin,

      We appreciate your review. We're glad to hear that you are happy that you were able to get Microsoft 365 Personal with your laptop. We're glad we can help you with school.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review of 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. I bought it to help with school reports in my MBA program that required 365 specifically. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Value for money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful for everyday use. Value for money. Affordable and great finds in store.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    BB the better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received an excellent price in Best Buy Definitely BB in the better!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, got at a good price also!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd be lost without this. This is a must-have for most laptops

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    For every student

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a student, this is an essential element. Pleased with the purchase, and no installation issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Papers!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just installed this on my laptop and I love that I could use it anytime

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with purchase of a MacBook Pro. Like it or not, MS Office is the standard for regular docs like projects, presentations and spreadsheets. A subscription is easier that paying a load of money for a perpetual license that will be obsolete in 3 or 4 years...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Its Microsoft Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean you have to pay now compares to it being on a computer when you buy the computer BUT still works great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    365 puts me in control all 365 days of the year!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love new features of this MS 365. I feel there is so much more to work with and now I can really feel in control of my time and my work!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rjk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was everything I expected and more. Should have purchased sooner

    I would recommend this to a friend