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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38289 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 242 Showing 4,821-4,840 of 38,288 reviews
  • Rated 5 out of 5 stars

    Love my Canon printer!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Canon printer. I had one in the past. But now I am excited to use it. It's beautiful. I didn't come to purchase anything that day. But I am glad I bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my computer class and so far no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Right fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a free office excel that didn't work very well. I got a new laptop and wanted to match the deck top and laptop and office 365 was the right fit for me. now I can use excel files on both.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lovely Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with my device Lenovo this is my second purchase as i upgrade it meets my needs more with the built in features the mirco 365 app. fits my needs for my personal needs . My best feature is when i turn my device on it pops on with my beautiful background. Kudos Best BUY 4 advertising this wonderful product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Always Up to date with 365!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software as usual and with the 365 renewal, you are always up to date with the latest edition!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Necessary Evil

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate that these are on a subscription model now. Necessary evil I suppose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the busy types.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely necessary for the busy body with their hands in multiple projects. Give it a try.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A good service.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office windows very helpfully. it’s good for my job.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Micro Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a little confusing to use some of the programs because it keeps sending me to the download applications and I wonder if I am using the one purchased or the one I downloaded.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what you would expect. Easy install :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS Notebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price, great customer service and the perfect size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Computer systems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to use and easy to learn

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop office programs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My time with best buy has always been satisfying. I've never had an issue with best buy, or the geek squads work I've received from there.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft 365 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old HP and purchased Microsoft 365. Love the new computer (Lenovo) and absolutely no complaints with 365!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe R

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Excel primarily and I find it to be very functional. I have used excel for many many years and plan to continue using it in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Subscription Microsoft office

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Productivity! It works like a charm. Still learning to use windows products on Mac surfaces though

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program works great, I love doing leters, posters.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Up to date software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to admit that the initial installation was a bit tricky. I am not sure if it's because it was a new computer that wasn't used to, or that the installation is a little tricky. Once it was installed and I used it, I was impressed. Great graphics and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this 365 personal. Mainly because it was included in my surface purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Must have additional expense??

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something that is really needed but confusing if you have additional computers in your household. For someone who has limited computer knowledge, this feature is difficult to understand all that goes on with this added cost.

    I would recommend this to a friend