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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38291 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 38,290 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect bundle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good software. Easy to install & it has online help, which is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Absolute Must for a Student

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Microsoft Personal 365 for many years and wanted to gift a copy to my granddaughter who is going into high school. No student or person should be without it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Allows me to develop with ease and create quality work projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a refurbished computer from Best Buy. I am very happy with it. Phillip in the Geek Squad was very helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product but hate the price. I am older, so I recall the days of Microsoft products being preinstalled and part of the purchase price. And, now it is an annual fee? I was in the middle of filing for retirement with Social Security and my employer when my prior laptop stopped working. I needed the ability to save and send a ton of documents. I caved in and purchased it. Fortunately, I could afford it. What do many elderly or limited income folks do to be able to communicate regarding retirement, medical care, etc. Fortunately, this happened while I was employed, but going forward?? I don't know if this will be an affordable cost, going forward, with the price of healthcare. With a significant population of the country in their aging years, it would be nice for these huge corporations to recognize those who supported them for years and now have to decide what they have to do to sustain basic needs.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to download and install the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Law Lady

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this program. Have it on all my computers. So when I got another computer had to get another Microsoft 365. Couldn't function without it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It very useful for windows 11 many tools for laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying it very much. Great and easy to use. It has great performance. Very user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for office work and price. Very easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy to use and very helpful. Very useful for home business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A mistake cleared up- it happens

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good experience that went bad but was corrected. I was sold Microsoft for a PCR not an iPad so I had to go back and explain this and it took some time for them to correct but eventually they did! They even showed me how to make sure Microsoft was open on my iPad and ready for me to do my plans on as a teacher. I recognize with covid we are All ( my job included) skipping on training because of the work shortage. I hope all new sales people Realize not to sell software for a PCR to someone purchasing an iPad- all good and overall very happy! Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks Great Complicated Will Try it, updating from Windows 7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit, easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is exactly what I needed to do my day to day tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, I am satisfied with this product, what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came free with purchase of a MacBook Pro. Like it or not, MS Office is the standard for regular docs like projects, presentations and spreadsheets. A subscription is easier that paying a load of money for a perpetual license that will be obsolete in 3 or 4 years...

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for all home needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is perfect for all of my home computer needs! It is fast and easy to access. I would recommend this to anyone purchasing a new home computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great choice!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps me so much for my school worth and easy to use. Must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is perfect for a college student who is majoring in English.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Perfect solution to the old MS Office

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t know that it was possible that MS software would be at home on both a pc and a Mac, but it is

    I would recommend this to a friend