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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38522 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 38,521 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good choice with Microsoft. Plus with all of the features of Microsoft including word PowerPoint and excel. Transition from work to retirement and keep the ease of this device with your travels. Compact and fast. You’ll love this device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also want to thank the Best Buy Geek staff for their attention and suggestions on what would be best for improving my computer system. Purchasing and installing Microsoft Office 365 Personal was essential for my peace of mind, allowing me to use its versatility, which my computer so desperately needed. Now I can work with more confidence.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Purchased new laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales tech helped with the buying process and even gave me some insight to purchase a better computer with an upgraded program to fit my purpose

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 4 out of 5 stars

    A good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great price on sale. I can't get away from needing at least Word and Excel on a regular basis, even though I do have the free OpenOffice-based suite. Even though it's now a subscription product, and I'll have to pay full price if I decide to keep it past the first year, it was a real deal and I can use on all my computers (the license is good for five machines; don't know if that includes the iPad and iPhone).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your thought out review of Microsoft 365 Personal. We're glad you feel it is a deal and that you are taking advantage of being able to install it across all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product indeed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What would we have done if there weren’t windows and Microsoft Office? Great product indeed.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s as expected, for people who’s still using these software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best writing program available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best word processing program available- easy to use and I still am amazed at the formatting optons available- I have been using this for over twenty years, since I was teaching. It is worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bundle and that it's for a year. I use all the Microsoft 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy Team is the best and they gave me great tips and deals with purchasing Microsoft 365 keeping budget and my requirements in their mind!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Price

    Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, I like that its compatible, somewhat easy, full set, and priced well, renewable..... I already recomended it before I even got it.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed word, excel etc and covers what I need. What I don't like is that you have to pay every year instead of owning it out right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Good Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an HP laptop to replace my eight-year old computer that was slow and increasingly unworkable. The set up for my new computer was east, and I was able to select and install applications I can use for my needs. I am a retired nurse and church volunteer. I need to be able to email other church members, create and edit Sunday school lesson plans and spreadsheets for the stewardship campaign and budget. My new computer gave me seamless access to my church's Google drive, and interfaces with my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros: File Sharing, Writing Tools, Backup Storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Office 365 online when I bought my new laptop computer and used a product key to have it installed on my computer and smartphone. The installation process was successful for each device and I'm very satisfied with the applications that are available together via the Microsoft Office 365 Personal app. The 1 TB storage provided with Onedrive is beneficial because it backs up your important files. Additionally, there is a personal vault folder available to you once it has been enabled and secured by biometrics and/or by creating a pin. Electronic (PDF) versions of your identification cards and other important personal documents can be discreetly stored in this personal vault folder for future reference. OneDrive also allows for sharing of your files/folders (either directly or by creating a link) with messaging apps of your choice such as Messenger. I've recently learned that 'sharing preferences' availability can vary depending on which Microsoft Office 365 (Personal, Student, or Business) that you choose to use. For example, there's more options to control whether or not a shared file is downloadable with Office 365 (Student or Business) than with Office 365 (Personal). Your particular file sharing requirements will likely help determine which Office 365 meets your needs. OneNote is another very useful/helpful application that's available with Office 365 Personal because of all the tools provided within it for accurate note taking in an organized manner which can help to enhance your writing projects. I'm really looking forward to gaining some more experience with all of the applications that are offered in the Microsoft Office 365 Personal app. I would recommend it based upon its effective task handling and the overall efficiency of its technical aspects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms. Linda

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told Luis exactly what I wanted. He listened to me. He brought me to the computer that was going to work for my new job. Someone actually listened to me. I'm very grateful. Now I need a headset. Guess where I'm going tommorrow . Yup BB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The complete package is what is needed for a college student to perform well, it has all the required Microsoft apps to be a successful student

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Easy Step by Step Installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy made it very easy to install the program on my new labtop. They sent an email that walked me through the process. They also gave me a link for geek squad if I needed extra help installing it. It is great for one person or one household that doesn't use it too much. However, if you need it for work are do alot. I would recommend the family because of the extra value you get.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Best at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wonderful piece of equipment! Easy to operate and it holds my records well. The sale offered some good time to get used to its operation before taking it home. I have always been very pleased with people and equipment there.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure how to review this Microsoft 365 since I don't use it heavily. It has everything that I'm accustomed to having with my older version, but just a bit nicer. The only reason I gave it 4 stars is because I wish I didn't have to renew my subscription every year. My last version, I just inserted the disk and downloaded it, and didn't have to worry about paying any additional money for 11 years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Power. Storage. Simplicity.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is the ultimate digital Swiss Army knife -- Word, Excel, PowerPoint, Outlook, plus plenty of cloud storage. One subscription. Endless productivity and peace of mind. If "work smarter, not harder" was a product, this would be it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so necessary for my day to day use of the computer programs i need to do my job. and Best buy helped with the set up all the way through. super easy. Access to the personal cloud is a must to save storage on my pc

    I would recommend this to a friend