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Customer reviews

Rating 4.5 out of 5 stars with 38603 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 38,601 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    can be difficult

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to load and easy to use. Hate that you have to enter a password all the time though

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must-have for work. Updates download automatically

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this version to take advantage of the automatic downloads of any upgrades. Nice having the latest version of Word, as my last version was 2007. Having the entire suite is very handy, and so far everything has performed flawlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Computer Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the computer and the price was good. I was disappointed that I didn't receive any points (rewards) for such a large purchase. Overall, everything was fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well on Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for use on my new Macbook Pro. The applications work well on my Mac and makes it easy to manipulate documents created on my PC devices, and create new documents with software I'm familiar with as a lifelong Windows user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a single person this is a great yearly plan . Every software works perfectly have not had any problems with Microsoft , excel or PowerPoint have used the other software yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Diamond in the Rough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of computer seems good. I bought an open book @ excellent condition. It turns out there was problem charging computer after 1 week. Cable to adapter connected to computer for charging was no good. Had to go to Apple to replace it with manufactures warranty because Best Buy didn’t. Very dissatisfied with that!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have members of the Geek Squad service for many years, and we are so happy that it is included with the new computer too. I have had an HP for the last 20 Years or so, but this time we purchased a Microsoft Surface Laptop and so far, we love it. It is fast and full of extras.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this function for school and I love the ease of use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop fast good battery and very reliable often

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very happy and satisfied with their work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and it has all the latest updates that you need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    That was easy!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to get started and get going: buy, open and enjoy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The programs other than outlook are fine because they haven't changed much. Outlook is awful. I had been using Outlook 2013 but upgraded. 365 will not sync my Contacts in Classic mode but will in modern mode. 365 only has an on line archive so I can't archive to an outside drive forcing me to use classic for archiving. Outlook classic will sync my calendar with my phone, but 365 will not. The result is I hobble along using both classic and modern for different functions with little confidence in the result. I should have take the advice of the BB tech and just used google. The problem is I have a large archive file that I need to access.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all very good product - Different than using it on a Mac than on Windows but getting used to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always great to work with Microsoft 365, especially for students.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product, easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product, easy to install, I have used it on several computers, I like that it is always the latest release of Microsoft Office, you do not have to wait to update versions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the extra stuff needed for my computer. Easy set-up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    NW

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office is agreat program. Can use it for just about anything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and saves money over monthly payments.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to redeem and saves me money over monthly payments. Win, win.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great like expected …no issues here ……………….

    I would recommend this to a friend