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Customer reviews

Rating 4.5 out of 5 stars with 38131 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 38,129 reviews
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this softwear. I can understand it better. And it all the features I need. I use it here at home mostly just for fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless productivity upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 personal has been an amazing addition to my work flow. All apps run smoothly across my devices and co-pilot boosts productivity everyday. A must have for work and home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great deal on a great product. I don't know how you can be productive without it

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    It's Office.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Office. It's the standard for office work and general "stuff." It ties in with Office Online, and lets you use it (for yourself) on multiple PCs. Unlike the student edition, it comes with Outlook. Yes, you can put together free Office alternatives (libreoffice plus thunderbird, for instance.) I have for years, they worked fine. I needed to get used to Office itself though, and unlike years past, this was a decent price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Roger's review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 360 is the best, several apps in 1. Best buy is great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is what I had expected it to be. Consequently, I am pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fan For Life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Microsoft products for years. This newest 365 version has everything I love about the old versions (like snipping tool) and then some such as the AI program Copilot. I am a Microsoft fan for life and I am happy to have bought it through BestBuy since I was shopping for other things there anyway. It was refreshingly convenient. What a time saver to buy my electronic goods and software all at one location.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Delivers - Geek Squad saves the day

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft delivers a great product but I did have trouble installing it with the key code on the receipt. The Geek Squad helped me resolve the problem remotely. Thank you Geek Squad

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We All Need It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, we all need it. Purchased at time of purchasing new laptop. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that met my needs. Very easy to install by following the instructions sent with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product easy to activate

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to activate. The digital delivery was fast, and the setup worked perfectly on my devices. Microsoft Office 365 has all the tools I need like Word, Excel, and PowerPoint. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 4 out of 5 stars

    MS 365 Personal for Girlfriends PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this product. Works well, and is simple to install. Medium amount of "suggested MS advertising" during install, but not out of the ordinary. Girlfriend likes having the functionality that is similar to her work PC.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up. It connected to my old account without any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Word 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Word product for most of my writings. It is easy to understand

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 is just what we needed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 12-month subscription came at just the right time for our community service work, daily communications, writing projects, and computer tasks. Three cheers for this product! It is useful, amazing, and highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s as expected, for people who’s still using these software

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take care of all your basics. Easy to use. You won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great suite of peigeame

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was difficult to install but works well. Best Buy handled the last part of installation for me in about 3 minutes. Works fine with old files so I am quite happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great apps on Microsoft 365. It is worth the yearly subscription

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great product! Worth the money!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well! Easy to use and understand! Have used this in the past and it’s just keep getting better!

    I would recommend this to a friend