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Customer reviews

Rating 4.5 out of 5 stars with 38132 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 38,131 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 still got it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity and ease of the customer service was noted with this subscription. It took less than 5 minutes to upload on to the computer. Again, the customer service was there for us. Consider keeping Microsoft 365.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 4 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 works well and is easy to install on the computer. What doesn't work the best is integration of Outlook with other email providers and takes a bit to get connected and up and running - have to know ports assigned etc.... Otherwise the products work effectively with my Apple workbook

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Essential!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Windows 365 is absolutely essential for anything you want to get done on a laptop; from saving a recipe to updating a resume, keeping track of expenses (hello excel) or preparing a presentation deck. The introductory price is reasonable. Very happy with the product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Lots of new capabilities. I’ve always been an office user.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything I need for home and small business use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 Personal package has all the features I need for the majority of my home and freelance business needs. Each product is easy to use because of the intuitive nature of its toolbars, and the assistance given by Co-Pilot when needed.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    It's Microsoft Office with a subscription...*YAWN*

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time user of the Office package. I hate you have to have a subscription to use this software.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and set up. The process was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Reliable Platform That Powers Our Productivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 has completely transformed the way our team works. The seamless integration between email, documents, and collaboration tools like Teams allows us to stay productive and connected from anywhere. Real-time file sharing, reliable security, and always-updated applications have reduced downtime and improved efficiency across our operations. It’s a dependable, all-in-one solution we trust every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the Microsoft apps and the nice features with each.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying the new Microsoft 365 product. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I LOVE MY PURCHASE

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BY FAR ONE OF THE BEST PURCHASES I HAVE EVER MADE. AN ALL IN ONE PRODUCTIVITY SOLUTION

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Works great. Would purchase again!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install. Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Good value with holiday discount.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. I would do this again today.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 was easy to access and open on my new computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Essential tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all know Microsoft is an essential tool for delivering quality work, and it definitely lives up to what it promises.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why Keep Paying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a necessary evil unless you want to use Google for everything, which takes some getting used to...I find it very disappointing that we have to pay for this every year - that was never the case!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft annual renewal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy member did a great job helping me to renew my Microsoft software

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Once included in a much more civilized era…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Long Time Ago In A Galaxy Far Far Away… There was a time apparently during the period when the Jedi were around doing whatever it is that Jedi do , that the various rising “ Empires “ which produced computers once included this very basic as in ” standard ”software programs with the purchase of a computer . Apparently now that the Empire holds sway they have decided to charge a droids price in credits for very basic software programs . I expect in the not too distant future they might start offering “ optional extras “ such as a battery to power your laptop or perhaps a tower enclosure for your new PC purchase, maybe even an electrical cord to plug into the wall . ( Let’s hope there is not an annual recurring fee for the use of a basic electrical cord ) As to the software itself just as one would expect basic productivity applications they work as advertised , gets the job done .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of two worlds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my mac, but I like having the micosoft office on it in addition. It is the very best of two worlds or two systems. I had not known this was possible. I appreciate that the Geek Squad made this suggestions,

    I would recommend this to a friend