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Customer reviews

Rating 4.5 out of 5 stars with 38296 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 282 Showing 5,621-5,640 of 38,295 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features. Some learning curves. Makes work and personal management easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install vital software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. Had to have it. Somehow "lost" my Word program when I got a new computer and had stuff transferred from old to new computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Great to know that your installation was easy! Thanks for sharing your feedback with us.

      Tom
      Microsoft Office Team Microsoft

  • Rated 4 out of 5 stars

    nice package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be nice if I did not have to renew it every year but nice bundle

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Has all the functions that compliment usage with new Dell computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works great. Have been using this for business for many years and many versions. It has always served me well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most comfy effective way I found to get the Microsoft office suite

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    good version of office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you are old school office fan then you gone love this 365 as well. one drive is really cool only drawback is the subscription option which is bit costly what I think. apart from them I haven't faced any drawbacks till now

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2002 Dell gave up the ghost so I HAD to buy a new laptop. The Best Buy sales rep did not try to up-sell me, which I really really appreciated. I didn't want/need a touch screen or a large screen, and I needed basic software (word processing, a few basic games) and for about $350 that's what I bought. I must admit that I liked my earlier version of Microsoft Word better than this updated version. I don't like the weird screen that greets me as I start up my computer (demented Rings of Saturn). I had some trouble with stuff in the beginning, but HP was always there for me, even if I had to go to India for help (those reps were knowledgeable and patient - loved them.) I can run my new Epson printer off this computer. I am still having issues but I have resigned myself to progress.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Auto Renew Digital Microsoft 365 was the prize!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that was easy to download and use. Love the ability to "get right to work" with this built-in bundle that came with the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great software.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it for two months. It provides you with many options for computer use. It's a very useful program..Check it out, it's well worth the extra cash spent.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Steve,

      We appreciate your review. We're glad to hear you like Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft products. It has all the applications that I need for my daily life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for your work,pleasure or business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    microsoft 365 has been very convenient due to work, pleasure and business ventures. It also has skype was has been helpful due to covid19. i highly recommend it !

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Denaa,

      Thanks for sharing your review. We're glad that Microsoft 365 has been helping you stay connected during Covid-19. We are happy that you took the time to share with us.

      Have a wonderful day,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    School work

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses this for school and so far ita been amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft does it again with he suite of programs. All are easy to use and perform as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It was time to Upgrade from MS 2000 (And Wow!)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First new MS software suite I got since MS office 2000. Works really slick so far and am exited to see all the improvements!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Not to bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to bad of software works very well for me and all my duties

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy now

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very helpful. We ordered it for my son for college. He also can create things using it like cards business cards and letters and write papers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Private Investigator Demands the BEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased and used at least eight computers from different Best Buy stores from the time they opened. This computer is by far the BEST computer that I have owned. As a Private Investigator, I depend on portability, Speed, memory, and service when needed. The above computer is not only the best but Best Buy is the BEST store to buya computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Optional 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the 365 card with our laptop was a must...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MICROSOFT OFFICE-

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PRODUCT SERVICE FOR MY HOUSE COMPUTERS.-

    I would recommend this to a friend