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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38526 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 38,525 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Microsoft office 365 for home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office 365 is a good product with a good price and is user friendly and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for a Christmas present. So far so good. It has performed all tasks required of it. 4 stars instead of 5 because one key stuck a little when we first started using it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    microsoft 360 review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought microsoft 360 personl becaue it's esy to access without having nay problem. Thse proggeam is the the best it delivers what it provides and do. It's good for work and school work. Whoever uses these program it makes them esy to do the work and than save the writing for lter or to go back any time. You can send it to anyone.

    I would recommend this to a friend
  • Cons mentioned:
    Outlook, Subscription

    Rated 4 out of 5 stars

    Just Have to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not complaining about Office. It works well. I have used it many years but I hope to one day completely move from Microsoft products now that I have moved back to Mac platform. The office products are all fine (except Outlook-not a fan) but that last several rollouts in clunky operating systems really pushed me away. I don't like having to buy yearly subscriptions to software that I really have no need to update. That is a big frustration.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello 1designguy, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The format is different from Microsoft on my previous computer, it’s taking me some time to navigate through it all and learn “newer” features, but I am learning new and improved ways to create, save, and share various documents.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    365 office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this 365 office for 5 devices it worka in all of them. Its great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It Works

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and designed. My only complaint is that I hate that youmhave to pay for it year now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great suite of peigeame

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was difficult to install but works well. Best Buy handled the last part of installation for me in about 3 minutes. Works fine with old files so I am quite happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it works well!! I always love getting this product because it has what I need for school and it has everything. I highly recommend this product to anyone who needs it for school or work. It’s hard to find this at other places and Best Buy is the best place to get it with all of the Microsoft products all at once.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ash,

      Thanks for recommending 365 Personal! We're excited that it's meeting your needs for school and we hope that it helps you this semester.

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Next generation of Microsoft tools

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This newest version of Microsoft office tools and team platform is a standard at the two jobs I work at normally. It allows me to both access information at home and with COVID restrictions was a must for the interface I needed at home to stay employed during the on-site shut down. I got a good price at Best Buy when I updated my home desk PC.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is helping you with your work from home.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy with Dell Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very happy with our Dell computer. It is light to carry and doesn't take much room. Works great and fast. It is also a quiet desktop.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a powerful and versatile productivity suite that offers a comprehensive solution for businesses of all sizes. While the suite may have a learning curve and a high price tag, its reliability, features, and ease of use make it a popular choice for many organizations

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft software consistently delivers excellent results with a user-friendly interface and robust features. Whether using Word, Excel, or PowerPoint, the tools are versatile and enhance productivity across various tasks. Regular updates ensure improved security and functionality, keeping users ahead. Overall, Microsoft software remains a reliable choice for personal and professional needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast activation and great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The digital code was delivered instantly and activation was very simple. Having Word, Excel, PowerPoint, and OneDrive always up to date makes this subscription an excellent choice for both work and personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Helps with my flies

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this works great for all my flies with my laptop computer iPad phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review of Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just downloaded these applications and so far they are an easy to use on this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Buy laptop brought on 4/15/2026

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very easy to use I was able to add the printer to laptop after I installed the new driver. I was able to print with ease now I have add the scanner to my phone

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Organizational tools

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect package of tools to keep me organized. I can share between computer and ipad easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been happy with the package and all the features included so far. Still trying to learn to use it, but it does provide good tutorials to navigate the system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office Card included with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alrhough i have not used this card yet, it came free of charge when i purchased a Lenovo Legion 7i Gaming Laptop. This will come in use when I need to use Microsoft office for work or other things. Love that it was included.

    I would recommend this to a friend