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Customer reviews

Rating 4.5 out of 5 stars with 38309 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 322 Showing 6,421-6,440 of 38,308 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this family of software and the ease of use. It works well on any platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an easy computer installation, fits my needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning to use 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is not what I was used to so I am learning what it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No need tell about Microsoft and price was great as well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work excellent.I am happy that I purchased this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 definitely need this for my new computer. Makes it more effective for me to save work directly to computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marlisa

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Microsoft Office 365 - I need training

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office for a year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best ways to get things rolling on a computer. If I had thought carefully, I would have saved money and bought the family pack for three machines. Ohh, the money I could have saved.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Office 365 has a fast & easy download process & it is also easy to get used to working with this new version!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for sharing your experience with us, Angela! We're really happy to hear that you're finding the latest edition to be very user-friendly.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and value for the price. Definitely worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! It was a great help and user friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! So many helpful programs for a fair price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love the computer ASUS so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    having purchased items from best buy in the past, i am delightfully impressed with my most recent purchase. i also bought an Iphone 6 recently and it was simple transferring data to new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    made easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to open up from any where you may be in location as long as you have wifi. I use it for college soooo I have fell in love

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are enjoying Microsoft 365 Personal. Having access to your files on any device you log into is one of our favorite features.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Under performed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always give you five stars, but this time I have not had my issues resolved and had to go to an independent agent. Disappointing as the Geek was to the house and fixed certain ones, but now on vacation, I am looking for someone again. It took me lots of calls as booking on line was not possible for me but ended up talking to India where an lovely lady booked my helper for days out. It seemed awfully complicated for a small thing. The IT man I hired later accessed in and helped me in seconds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me a minute to get acquainted with it as the setup looks a little different from the prior version. But I like the updated version.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Easy install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its office. Wish it came with a disc but thats the days we are living in now. Easy to install and ran without issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft365

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! I can use it at work and home I trust in it 100%. Easy to use and have self-guided for beginners.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Awesome to hear that you've had a great experience using 365! We're glad that it's meeting your needs at work and at home.

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love MS365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a little trouble finding the product code on my receipt but once I did I was able to load and use Microsoft 365. Thank you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    365 is Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are long time "Geek Squad" members and would never trust any other computer services. I teach college classes and I couldn't do my job without 365. The Geek squid advised and loaded in no time. It is great to work with professionals we can trust.

    I would recommend this to a friend