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Customer reviews

Rating 4.5 out of 5 stars with 38309 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 323 Showing 6,441-6,460 of 38,308 reviews
  • Rated 5 out of 5 stars

    365 is Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are long time "Geek Squad" members and would never trust any other computer services. I teach college classes and I couldn't do my job without 365. The Geek squid advised and loaded in no time. It is great to work with professionals we can trust.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone needs and uses MS 365, perfect for your standard household use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Personal Makes it Easy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has really done a good job increasing the ease of use with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Goodish

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful............................................

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this often for business and pleasure. I learn a new feature the more I explore it .

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though i have a mac, office is a must have. You dont find too many people that can or will accept Apple's office suite, so having Office is a must. Also, great to get access on my tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Micro Soft Program

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program works just great. I now can do envelopes again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Excellant product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easey to install and use. I like the fact you can download docs as well as have them stored in the cloud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must tour busy home offices!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home office would never be able to function without this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my product. Works very well and very easy to install, I am kind of disappointed that I will have to renew yearly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work and school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend Microsoft 365 for work and school.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get’s my projects done!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love The Product. It gets my projects done and I didn’t have any problems loading the platform on my device.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy you love it! Your new Microsoft 365 Personal subscription has been designed to be a useful addition to any workspace, and we're thrilled you've found the included toolset helpful and beneficial. Thank you for taking a minute to share your experience with us. We appreciate your insight, and are glad you're pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price best product absolutely well recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good with my new Chromebook. Different than the Windows based laptops I am used to but I am enjoying the learning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    The new office is great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Microsoft office allows me to do so much. I love how I can make things and say I did that. There are also many templates that make things so much easier to get started and finished quickly.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Microsoft's new baby

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This came as part of bundle with new laptop. I have not installed it at all as the subscription is only for 1 year. Microsoft should give the lifetime subscription otherwise it is of no use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product I purchased is fine, what lacked was customer service from geek squad. The desk was seriously understaffed. I found 6 employees standing around visiting with each other and a manager and when approached about maybe helping the long line of people at geek squad they scattered like flies. When I asked the young female manager if someone could help, she said no.. they were scheduled on the floor and couldn’t leave it to help out.. when asked if she could help, she gave the same runaround. When I asked for the name and best way to contact the store’s general manager I was told to call the stores main number and ask for them that way. When I asked her for the best time to reach them I was told, “I don’t know their schedule” in a rude tone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually like this better than I thought. I had older versions and this is very helpful in my work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a quality product and while I don’t love the yearly billing, it’s needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy that I got it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i switched to a Mac after having PC's for over 20 yrs. I tried the Mac apps, but could not get comfortable with their Word products. After purchasing Mocrosoft office for my Mac I love it.

    I would recommend this to a friend