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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38526 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 38,525 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download Tight integration with Microsoft Outlook, especially contacts and calendars Allows for easy updates to the latest Office software lets you use it on mobile and upload with Microsoft cloud services Offers tighter security in OneDrive Paid users get unlimited use of Personal Vault, a feature that lets you put files into a special folder that you must unlock to access Includes extra online storage and cloud-connected features that let you collaborate on files in real time Get design and writing suggestions and templates, stock photos, icons, and fonts in Word, Excel, PowerPoint

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My all & all

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Microsoft Office is awesome it suits all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Classic Microsoft software for a great price. Has all the features I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What a Relief!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was concerned that the new Office software would be as drastically different as the Windows platform on which it runs. What a relief to see that is quite familiar (yet with added features and some touch functionalities). I especially like the annual subscription option in lieu of purchase. Saves the time and trouble of converting to some new level of the software, and makes updates automatic.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade. Easy to install. Upgrade works better than previous Windows program.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Essential tool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all know Microsoft is an essential tool for delivering quality work, and it definitely lives up to what it promises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase along with new computer for a friend of mine. She never experienced the many things she could do wioth this software until now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great deal on a great product. I don't know how you can be productive without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal advise to get family plan if you have more than one computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this for many years and it works exactly like it should.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 Personal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been a great help with school. Has everything that is needed. Only complaint is that you have to purchase it year after year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what I want!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needing a new computer as mine is getting old and needs servicing but can't find anyone local to do the work. I got a new computer and a must have is the Microsoft 365 for Word and Excel, Outlook. Could not live with MS 365. Love Best Buy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Sandy,

      Thanks for the review. We're glad to hear that you got a new computer and are enjoying Microsoft 365 on it.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft - 365 Personal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft - 365 Personal is a great product at a n even better price. Easy to install and even easier to use. I would highly recommend this product to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rocketing New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new laptop is a rocket! I finally had to jettison my 11 year-old laptop which was really struggling over the past few months. This Lenovo is sleek, well-configured, and a pleasure to fire up every morning. Lightning-fast access to all my regular websites and then some. I am glad I made this choice!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Copilot its the best, so easy and usefull, good expirience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    We All Need It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, we all need it. Purchased at time of purchasing new laptop. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Windows Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Microsoft Office programs. All work well on my Lenovo Yoga purchased at the same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Personal 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple product to update your computer. Also fairly reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    msoffice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use software for the entire family. Worldwide usage.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Complete product for the personal computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very complete product with all of the features you need in an package for your home computer. Easy to install. I recommend it highly.

    I would recommend this to a friend