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Customer reviews

Rating 4.5 out of 5 stars with 38145 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 38,144 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good it works !!!!!!!!!!!!!!!!!!!!!!!!!!!!get it!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Understand which version you need before buying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend but make sure you understand which version you need before buying. I had to exchange after purchase because I could not access my saved outlook emails with the other version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Missed my Word and Excel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't wait to get this program back since mine previous one expired. Even though I'm 75 I still use them all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Copilot is the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I cannot imagine not having this installed on my laptop. Copilot is the best. Love this new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for persons needing it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay and I will use it, although I have been using Microsoft 365 the free version previously. I probably won't be renewing this subscription because the free version accommodates me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good HP product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's very good glad i listened to the saled person. This is a good buy for school work and activities. It's fast and touchscreen

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great product for occasional projects

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I retired I have joined community and family events. I use my working skills to help put together various events. Microsoft personal is inexpensive and just what I need to document and track progress. I bought this product last month after my computer crashed and received it a couple of days after ordering.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear Microsoft 365 is helping you as you put on community and family events.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed word, excel etc and covers what I need. What I don't like is that you have to pay every year instead of owning it out right.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth it. I can use word without any problem to write my essays

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use, Price

    Rated 4 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, I like that its compatible, somewhat easy, full set, and priced well, renewable..... I already recomended it before I even got it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect, works really good, easy to use, and cheap

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this use this daily for school, work and personal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Microsoft Word for years. never disappointed and it only just keeps getter better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    1tb of storage is just awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TRULY TRULY TRULY recommend this for anyone you might think its too expensive it could be ain't going to lie but really does help and improve so much little things on daily use of you're laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product. Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Microsoft office software. Makes life so much easier

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with this product and can’t believe the stuff you can do wit it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Annual subscription is not for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea of Microsoft having all the bells and whistle with Word, Excel, Powerpoint, Outlook and One Drive is worth the annual subscription. But since I am only going to use Word, Excel and One Drive, the annual subscription is a rip off. I wish there was a current one-time purchase for these apps.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365 is good!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently, I bought a Best Buy Membership for $50 for one year and an additional Microsoft 365 Personal subscription for five years So far I could have received some help from Geek Squad, and I 'm very really appreciate them for that I just need more time to learn how to use Microsoft 365, but I hope I will enjoy doing it .

    I would recommend this to a friend
  • Cons mentioned:
    Outlook, Subscription

    Rated 4 out of 5 stars

    I needed Word and Excel, so this was the choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to use Word because it's an industry standard so I got the subscription but I'm not really happy about it because 1) it's only for one year and in the past a program could be purchased and used for as long as possible and 2) I hate outlook and I don't even know what One Note is for (and if it's for scheduling or organizing random thoughts, I've already got other apps to do that and they were free apps).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH THE MONEY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to use these apps with all of my classes. A great addition to my computer and starting into college. Every student needs this on their computer.

    I would recommend this to a friend