Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38312 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 360 Showing 7,181-7,200 of 38,311 reviews
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lady that waited on me was excellent. I don’t remember her name she was from the Middle East.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Product a must Have

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of those products you just can't live without. The price was great so we couldn't pass it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been an office 365 user for a while now. Great product and intuitive if you are familiar with MS products

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Micro

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as advertised. Nothing else to compare it to

    I would recommend this to a friend
  • Cons mentioned:
    Outlook

    Rated 2 out of 5 stars

    Not meant for Professional Users

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 was represented to me by the salesperson as a "full-fledged" version of Microsoft Office. I described my prior use of Office Professional and that I needed to be able to continue using the components of Office in the same way. The assurance that Office 365 is always updated to the most current version and the small subscription price as compared to the cost of Office Professional were definite enticements to purchase it. However; once I tried to use it, I was very disappointed. Outlook is NOT the same at all as with Office Professional. It won't allow me to add my current email addresses - it only allowed me to set up an @outlook.com address. This does NOT meet my needs at all. I need to be able to access all of my email accounts in one place, just like I am used to doing with Office Professional. I am disappointed in Word also. It does NOT have the same functions as Office Professional. It automatically saves documents on One Drive, but doesn't allow me to name or save my documents where I desire them. For someone who rarely has need for creating documents, auto-saving as Document 1, 2, 3, etc., along with the date created may be adequate. For me, it is not. I'm a writer - and as such, I need to be able to have control of when, how and where my documents are saved. I have not yet attempted to use the other components of Office 365, but I assume I will run into the same limitations with them. This may be a wonderful product for beginners or for students; however, it does not meet my needs at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Camera is so clear

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP is a great product we have used HP in our office for quite some time and this computer and features are great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft - 365

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the purchase, however I wish I paid more attention to activation dates and requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft! Great for my small business, and school.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love being able to use word and PowerPoint on my Mac its great because I don't like pages that is apples version of word that much. So I would defiantly recommend this

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    School

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re in school you’ll need this. It’s an easy set up and it walks you through all you need to know.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Taylor,

      We are happy that you are enjoying Microsoft 365 Personal and that it is perfect for school. Thank you for sharing your experience with us.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great up to date feature to go along with the new computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Good Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this as a discounted part of a bundle with a new computer. It is great to have the latest software plus cloud storage as an integrated component of MS Office.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Includes all the Microsoft personal programs to support your personal use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      It's great to hear that you're finding 365 to be user-friendly. We're glad that you're enjoying the apps!

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Micro soft 365

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a great tool. Convenient. Reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent me a link easy to install, even sent me a reminder email so I didn't forget to install my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great stress free way to get everything that you need to successfully use your computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good helper

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because I can get to my docs anywhere. I can retrieve receipts and other important docs when I need them.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Software

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great Christmas deal. When buying a computer to add Microsoft it gives you a discounted price

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Go to PC Software

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been using Microsoft Software since DOS, back in the 1980’s, eager to us Windows 10 as my every day tool!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just what I needed at a great price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure if "subscribing" to Microsoft 365 Personal (1 person) was for me. I have always purchased stuff like this. Well, I was talking to a techie at work, and he proceeded to tell me all the reasons this was a really good way to go. First, it came with a great discount for the first year, and then yearly cost is less than having to repurchase every time there is an update.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are excited for Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft