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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38539 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 38,538 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    A Full Year Plus of Microsoft... Nice Price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this along with the computer makes my life much better and I can operate right from the start. I can create flyers and other materials needed for my business. I have to sign in to save my docs. I'm not sure if this is supposed to be this way (reason for 3).

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Package of Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best package of Microsoft that one need. It has more than I expected and I am super happy with it, and hey it is reasonable for what you get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Straight forward to work with

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hv had windows 10 for the last 7 years. Now with my new computer 11. I am happy that the basic items hv not changed in order and location. There are so many other items added that i hvnt checked out and looking forward to it. One great feature is 1 tr cloud space. This gives me safety in case something happens to computer. Great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is very happy with her new laptop it is very easy to carry and use it. Is not heavy so she can bring it to school, the park or everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good security

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I would recommend for anyone that wants a computer for work or school

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take care of all your basics. Easy to use. You won’t regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Greatt

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crazyyy you havent to buy a subscription to everything nowadays. But i havent had an issue. Everything works like its supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROBERT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT REALLY HELP WITH SOME OF MY OFFICE AND MY WIFE LIKES IT ALSO

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    My products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My devices are beautiful (TCL google tv and the dell laptop. Thank you. Regina M Oliver.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any small business. There is nothing you can’t do!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microaoft365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new upgrades are very confusing. You have to search for every single thing. The icons are just not good. There are so many “improvements “ you have to take extra time just to get to where you previously had just pop up. I don’t like it, but you’re not given a choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have office product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't realize how much we missed this product until our old subscription expired. Most of the programs we keep our important informaton in are Word and Excell files and on our desk top for quick access. A must have for life management. Kudos to the Geek guys for the quick install.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is helping to keep you organized.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. This product has done everything and more than what I needed it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Microsoft-Office 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working well so far! And I thank your company and team for your services and professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 Personal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a wonderful product! Very useful for home use to organize, create and produce.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Low annual fee worth added 24/7 technical access.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was apprehensive at first, but now super satisfied after easy installation and rapid, efficient 24/7 tech service. Details re specific apps in this version hard to find, even Best sales could not find. Now -- wonderful, this version has all of Outlook, PowerPoint, Publisher, OneNote, Word, Access, Excel, Visual C++. Updates are automatic, so it is truly worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated technology with AI copilot assistance. Easy download.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft annual renewal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy member did a great job helping me to renew my Microsoft software

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Lots of new capabilities. I’ve always been an office user.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Best System for Windows and Mac

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use Office 365 Personal primarily for word processing. I started writing a book on a Windows platform. Afterwards, I migrated my work to an Apple computer. MS Word has a similar look and feel on both systems with two exceptions. I often find myself needing to use the Apple Desktop menu in conjunction with the menu that comes with MS Word. Also, the Table of Contents on the Apple computer gets a little wonky at times; it fades out, but eventually recovers. These are system or migration issues, not a critique of the product. In that regard, I could not find another Office systerm that rivals M.S. Word or Outlook. Word is easy to learn. It has styles (headers) that facilitate good formating. In addition, the developers at Microsoft are continually improving - or adding to - the features in Outlook email. I cannot offer a fair critique of the Excel Spreadsheet or the PowerPoint presentation designer, since it's been over a year since I've used them. I can only say that I would rate the Numbers spreadsheet for Apple and their Keynote presentation designer superior to both Windows products, if Microsoft hasn't made any significant improvements in their products over the past year.

    I would recommend this to a friend