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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38587 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 382 Showing 7,621-7,640 of 38,586 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tried and true

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great program. Will never have any issues with microsoft office programs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and with little problems. Geek squad can walk you right through if you do.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for taking the time to share this information! We're happy to hear you had an easy installation and things are running smoothly. We hope you continue to enjoy using Microsoft 365 Personal.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Old Faithful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything as expected. felt like i had to sign in like 20 times to get everything ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Rep didn’t steer me wrong

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome for the Hp chrome book I purchased it for my daughter zen book it works on both

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super easy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I needed in a click. The purchase and the download was super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use. I used for reports and a spreadsheet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microsoft office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that is available online as well as on my computer. It came with a cloud which is amazing to start using so I can access documents when needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Annie College Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has been completely satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software , i use it in the go and its installed in my phone and pc as well

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to be a solution for you! No matter your location, you can rely on your new Microsoft 365 Personal subscription to host the features and functions you need most to be successful. We're glad it was a good investment for you and your traveling workspace! Thank you for sharing your experience. We appreciate it.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Good for homework and working sessions. The price is very good and the computer has a great functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know very little when it come to security and this has been a lifesaver. The instructions are great and the system comes with good customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 Personal Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love it! The Geek Squad was so helpful in getting all set up for us, as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad you had the support you needed to get your subscription up and running! Thank you for taking some time to share your experience with us. We couldn't be happier to hear you love your Microsoft 365 Personal Subscription. Glad it was a good investment for you.

      Best,
      Brad - Microsoft Office Team Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work very well would recommend to everyone I know and is very crucial for being a professional

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can't beat the deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This version of the office came with the laptop at no charge. Definitely recommend to someone who wants to maintain documents and spreadsheets online.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft programs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New Microsoft programs was installed. So far easy to follow.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent...good price...good version....good with use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software to use for personal use and typing letters

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and E-Z!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently bought on-line it for my 8th grader's laptop. I'm not very computer savvy, but was able to get it installed without any issues. I'm certain it will be an important tool for my daughter's education. The price for one person seems quite high considering that for about $30 more you can buy the one for multiple users. I only have one laptop, so I did not see the need to spend $30 dollars.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Purchased refurbished Windows 10 computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect. We won't be needing it for very long and it is not our main workhorse so price was perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    The product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good product for my computer because this is what it is

    I would recommend this to a friend