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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 402 Showing 8,021-8,040 of 38,581 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Microsoft 365 purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal is a great value for your money for a year subscription with auto renew.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Lynn,

      We're glad you are getting so much value out of your Microsoft 365 Personal subscription. We appreciate the time you took to share your review.

      Have a wonderful day,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this is perfect and professional and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re in the university or planning to start, this is ideal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an apple guy but needed a MS office option, for the price you can’t beat this, easy to connect to O365 from Mac, iPhone and iPad, auto save and local downloads available, full O365 suite available including email and Skype. Also several APIs will connect you to your virtual OneDrive account to access all your files in the cloud when not connected to your network( I use FileGo pro)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365 personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product for the price an easy to install and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    returned this one and bought another

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is great. the issue I had was that when I bought the first one online, I forgot to apply the 10% off promo code. I called best buy and they could not apply it after the fact. therefore, I ordered another unit getting the 10% off. when the first unit was delivered, I returned it unopened back to best buy. overall, best buy should have simply applied the 10% off on the first unit and saved all of us the hassle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well as advertised

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. No problem with this purchase. Using it for my personal computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Whether used for your personal setup, or one geared toward office work, we're thrilled you have found your new Microsoft 365 Personal subscription to suit the needs of your modern workspace! We're happy to be a reliable solution for you. Thank you for taking a few minutes from your day to share your experience with us! We appreciate it, and are glad it was a good investment for you.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great for any student or professional who needs to complete word tasks!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    365 Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love Microsoft 365. Like I have a choice? But this update does work well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're very happy that you're happy with the update. If you're looking for more information on ways to use 365, check out our help & learning page here: https://support.microsoft.com/en-us/microsoft-365

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it professionally installed by the Geek Squad. Worked flawlessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its too early to tell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys,I recently purchased this unit and this thing runs on Windows 10 which I know absolutely zero about and am in the process of learning thru data study and actual use. Actual use is easier if you know ANYTHING about the ops of a pc from the old programs. If you didn't well, your outa luck no matter how strong your machine is until you learn it. I really do enjoy having an obviously faster machine and many more options available in almost every area with this machine and programs. As I learn them I can give a MUCH, MUCH better review.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office for i-pad - minimal use so far but it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 for the I-pad Air II works well. I have used it and been successful in sending data to my i-mac and to friends. Will keep it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Glad to have upgraded

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only used a portion of what this software can do and it has been working well. I look forward to playing around with other new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Same as I use at my work so it is great to have it at home too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked like a charm

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this on my laptop. Installed with no problems. Easy to go in to store, purchase what I needed, go home, install, and get to work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very helpful. Really easy to use. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's OFFICE! The BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office products are essential to today's business man. With this 365 I'm guaranteed to always be up to date with the latest updated version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft programs 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m finding it helpful and easy to learn. It’s nice to have these programs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this same time as the laptop. It was easy to install and works great. Best Buy is the best place for your electronics....period!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for around the house works as advertised overall good

    I would recommend this to a friend