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Customer reviews

Rating 4.5 out of 5 stars with 38148 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 38,147 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. Has worked well since we purchased the computer. Great buy for what we received.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Microsoft Card

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have and was thrilled Best Buy installed it when I bought my new computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for Microsoft 365 Personal a year ago and couldn't live without it. Having access to the entire Office suite (Word, Excel, PowerPoint) is a real plus. The 1TB of storage on OneDrive is a huge plus for securely backing up and sharing documents, photos, and videos. The apps are always update, and the compatibility between different devices (PC, Mac, mobile) is perfect. It's excellent value for money for personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, great price. I am a Doctoral Student, so I got a great discount

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Next generation of Microsoft tools

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This newest version of Microsoft office tools and team platform is a standard at the two jobs I work at normally. It allows me to both access information at home and with COVID restrictions was a must for the interface I needed at home to stay employed during the on-site shut down. I got a good price at Best Buy when I updated my home desk PC.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is helping you with your work from home.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liking. Makes my life easier, seamless transition. Good functionality. Good practicality. Good resources.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Surface Pro Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super pleased with this purchase! Zero buyers remorse.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EasyInstallation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my daughter , She likes it easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ms. Marilyn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adding the Microsoft Office app to the lab top makes sense to be able to do paperwork, such as school work business. Includes words and power points. Easy to program and print.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Microsoft 365 so much I use it for school and it’s nice it come with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MS 365 Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that this product is available for personal use. It makes life easier when trying to transition documents from work to home and vice versa.

    I would recommend this to a friend
  • Cons mentioned:
    Outlook, Subscription

    Rated 4 out of 5 stars

    Just Have to Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not complaining about Office. It works well. I have used it many years but I hope to one day completely move from Microsoft products now that I have moved back to Mac platform. The office products are all fine (except Outlook-not a fan) but that last several rollouts in clunky operating systems really pushed me away. I don't like having to buy yearly subscriptions to software that I really have no need to update. That is a big frustration.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello 1designguy, Many of the updates made to Office were from feedback we received from consumers like you. With this feedback, Microsoft came out with Office 365 (subscription based only) versions and Office 2016 versions sold at a one-time retail price and you own it forever. We hope this was helpful to you Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TPalmer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service. good product and attitude on the part of the service people.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works great, easy to use!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and activate. The subscription works perfectly on my laptop and phone. I mainly use Word, Excel, and OneDrive, and everything runs smooth. Worth it if you need Office apps regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does everything I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear screen, large, well-marked and well-defined keys. Fairly easy to navigate. Not real big but bigger is not always better. This device works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must have.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have for more features. Definitely cane in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Word and Co-pilot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not signed up for Co-pilot yet, but the basic features work; and Word is above the grade working fine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Art teacher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't be without it on any device. I haven't on my ipad pro and my two other computers. It gives me all the professional documents I need to do my work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Benefits of Microsoft 365

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365, which contains the new versions of Excel and Word (and other programs) is a step up from the prior versions. We use Excel and Word extensively and appreciate the upgrades Microsoft made in both. Well Worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package deal helped me out so much. I had to have it for a college course, and almost every assignment involved more than one of the programs. I wish it wasn't so expensive, however.

    I would recommend this to a friend