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Customer reviews

Rating 4.5 out of 5 stars with 38320 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 438 Showing 8,741-8,760 of 38,319 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for everyday use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - highly recommended! Easy set-up, use powerpoint on a regular basis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can you say about MS 365? It’s amazing software that does everything you ask of it-and most of us use a very small portion of the total capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended for Multiple Devices

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This I believe is the most economical way to have MS Office on multiple devices. I need Office on 2 desktops, 1 laptop, and 1 phone. You can have up to 5 devices. Also with 365 subscriptions (opposed to the perpetual license) you get all the new feature updates and security as soon as available. If these things are important to you then I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, we love doingnour school work & general work using Microsoft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying just a lot to learn and re learn have not updated for 10 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition for my new laptop. Was easy to install.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The Art Of Letter Writing - is personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft harnessed document writing tools such as Word, which delegates when & how customers communicate. By restricting document creation to subscribers only thru login credentials, the Word program strategy seeks to "own" customer loyalty by restricting use of any other social media, for communications. Buying a product for use is understandable - however forcing my loyalty to Microsoft, so it can exploit customer's usage into significant recurring revenue, is monopolistic. I don't like being forced to use Microsoft just so a letter can be written & saved. As in the past, I'll purchase annually, for its use. I object to Microsoft's intrusion & exclusion. I want to be your customer, not your product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer very pleased with the product. Product was easy to access from.download.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for handle personal and business needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this has been great for handling my class work and handle my personal business.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal has helped you with your class work.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 1 out of 5 stars

    Buyer beware

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to purchased Microsoft 365 since it wasn't already installed on my new computer. Well once I hooked up my computer I realized that I didn't need Microsoft 365 because I was able to use Google Docs for free. When I tried to return Microsoft 365 back to Best Buy they wouldn't refund me the purchased price because they said they had no way of knowing if I had already downloaded it on my computer. Well if I purchased it from Best Buy & you have to register the software before you download it on the computer, Best Buy should have a way to tell if you registered the software or not by looking up the Product Key. Anyway, I was very disappointed that I had Microsoft 365 which I don't need and I'm out of $59.99 for a yearly subscription. I know you may say just download the software and use it since it's paid for but I don't want to do that I wanted a refund.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good deal with bundle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was apart of my bundle purchase with the Surface Pro. I already use the college version so it was like getting a free year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for school work for any grade. Easy to use, and very handy. Definitely recommend this for anyone; especially students.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product mostly for school assignments. I love it. Perfect package

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Leny,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is working well for you as you are in school.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Microsoft 365 for Apple I Pad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Microsoft 365 for my new I Pad Pro. The software works fine. I'm glad Microsoft supports a version for Apple products. That way, I can get full use out of my I Pad without having to fully learn Apple's "Numbers." Numbers seems ok but it's a new program to learn. And, BestBuy offered a good 15 month deal when buying the new I Pad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Microsoft office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never purchased MS Office like this before, IT was easy and very easy to install. I would recommend this to others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with our product. Easy to use. We like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    finally able to load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed just this product, not a full office package, this works very well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Gotta have it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software included with purchase. Office is perfect for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great programs!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my new computer to be able to use all the programs offered by microsoft and they have come in great handy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy to use all the programs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of using the programs and updates since the last programs I used to use.

    I would recommend this to a friend