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Customer reviews

Rating 4.5 out of 5 stars with 38148 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 38,147 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Immediate use after downloading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I was able to use the products immediately after downloading.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Does what it's supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's Microsoft Office, so you're familiar with the features. It's an updated version from what I'm used to, so I'm still learning about One Drive. However, I think it'll be useful once I get the hang of it. This is the first time I've tried a subscription to Microsoft Officevs a standalone copy. I haven't installed my additional copy on my tablet yet, but I plan to! I'm looking forward to being able to work from home when necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my grandsons computer for college does everything he needs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microsoft 365 - Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've worked on 365 professionally for years now, and have loved it! I am new with the Personal version and havent yet figured out how to get my outlook working but everything else is working wonderfully. So glad to be in the cloud!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good deal @ that price, l am really happy l got that deal for a year coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the start I told the agent that I was an old man and computer illiterate. The agent talked clearly, which is unusual these days, patient, understanding and made his suggestions and answers to my questions plain and simple for me to understand. He sounded like he really enjoyed his job and made me feel important. We need more like him these days.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can't Live without It!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't live without this tool suite. It's indispensible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy-to-use great product! 100% guarantee and satisfied

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Installs have come a long way in the last few year

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy installation. Only delay was the codes and keys came before my computer was ready for pickup at store. I had a promo to pair with a new Mac, so this just made a lot of sense to bundle. So far, everything works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 360

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much needed and a great price. I needed to have Office 360 set up on my computer and Geek Squad took care of me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Additional benefits: Access from up to 5 devices simultaneously. Continuous use even when offline (with limited functionality until reconnected). Perfect for students, remote workers, or anyone who needs a complete office environment anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Complete product for the personal computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very complete product with all of the features you need in an package for your home computer. Easy to install. I recommend it highly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was able to install it and it was so easy to do

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, very helpful. Had to call customer service once for help and they took care of me extremely Efficiently, no problems since

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it cause i needed it. Had a friend to apply to my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Came back from GDocs, not looking back again

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't live without it. Cost could be a little better, but then again, what you gain in functionality and convenience is worth the price, specially One Note. Used Google Docs for some time, about two years and went back to MSoffice. There is just some little functionalities that make it better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bad salperson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is great. It's the purchase that went sour. The salesperson told me to subscribe to the individual 365. I did so & when we went to buy another computer, the account was all screwed up. They said we should have never un subscribed to family 365. The switched us back to family. I have no idea now what I'm being charged

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 4 out of 5 stars

    Great short term option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my new Surface Pro 3. I'm not a fan of subscription services for essential, everyday work tools like Office. I'm a long time windows user, so I was hesitant about buying a version of Office that has to be renewed regularly. I may end up switching to a different version, but for the price this is a great short term option. I also love the 1TB of cloud storage & the option of adding Office features on my iPhone & iPad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect thing for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have actually preferred the business version, but I love MS 365. I work best in word and excel I prefer the documents to those found elsewhere. The 12 month subscription allows me to be able to work for an entire year before having to worry about purchasing a new subscription. This was perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use.Work perfectly and is quality. Great buy

    I would recommend this to a friend