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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38575 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 466 Showing 9,301-9,320 of 38,574 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A MUST HAVE

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is something everyone needs to have daily life

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office Setup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with my new laptop, easy to set up. I had no problem with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Grat Product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. Has all the Microsoft products and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install super reliable. Did t take long to install all the programs

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price for product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 is an excellent product - great price for the product

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Glad I went with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't sure about adding it to my Mac and iPad but so glad to have done just that so I have it with me everywhere now!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had this product installed on my computers over the years.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for a good price for my recently purchased Lenovo yoga 7

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good and simple

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and simple. Gets the job done for my wife. Wish it was less expensive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love The Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using the Microsoft programs. They're great for work and school.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are loving Microsoft 365 Personal and that they are great for work and school.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is a must have! We don't have a device that doesn't have it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. I have had this in the past and use it everyday

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use; a few challenges.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty easy to use for first time Mac user. Would recommend to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy and convenient to set up on your compute

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and convenient to set up on your computer so easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to download and use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It downloaded easily once I used the link provided by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft is Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft worked fine. It was fun while it last. lol I will be renewing for another year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Improved version

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with Windows 2008 on my Mac. With this product able to upgrade to Office 2016- way better. Very functional.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The Art Of Letter Writing - is personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft harnessed document writing tools such as Word, which delegates when & how customers communicate. By restricting document creation to subscribers only thru login credentials, the Word program strategy seeks to "own" customer loyalty by restricting use of any other social media, for communications. Buying a product for use is understandable - however forcing my loyalty to Microsoft, so it can exploit customer's usage into significant recurring revenue, is monopolistic. I don't like being forced to use Microsoft just so a letter can be written & saved. As in the past, I'll purchase annually, for its use. I object to Microsoft's intrusion & exclusion. I want to be your customer, not your product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for small price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elected to get this after buying a new laptop and have enjoyed using the features that are found within.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this alongside the Lenovo Ideapad 3 for an NGO. Its great to have the freedom to access work on a variety of machines. Enjoying the various formatting options that make it easy to produce professional documents!

    I would recommend this to a friend