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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 470 Showing 9,381-9,400 of 38,556 reviews
  • Rated 5 out of 5 stars

    The best of the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    College work requires Word! This is perhaps the best program you can buy to complete schoolwork in a professional manner!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super software

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a chance to explore it yet, but I'm sure it will be great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS 365 is a lot different than MS Office, does much more after you larn it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful errands very smoothly on my computer best thing I have ever it runs very smooth me on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best product I’ve ever purchased for my computer. It’s fast and easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy & Microsoft rule!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is so helpful for anything I need to do. I'm so glad they offered it as an add-on to my computer so I didn't have to do it separately.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Work from home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have to work from home. Cheaper than monthly subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to download and get the access required for my new computer.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy download.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Very simple to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a Microsoft program for my MAC. It was very simple to install.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Have to have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know you have to have. But I don’t like that. You have to pay yearly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install, the instruction are very easy to understand.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had an easy installation and are finding Microsoft 365 Personal easy to use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so glad that I got this. it is perfect abd it comes in handy with some of my school projects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS Office Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the flexibility of this option for me. I use MS Office for everything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got all I need in this packet glad I purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everybody needs!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy transaction Will definitely recommend to all my colleagues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product description on point easy to use highly recommended

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your thoughts! We're happy to hear you are enjoying Microsoft 365 Personal and finding it easy to use.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this purchase. It was easy to load.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're excited to hear you've had an easy installation and setup process alongside your new Microsoft 365 Personal subscription, and were able to get right to utilizing your new toolset. We're glad it has been a good investment for you and your workspace! Thank you for sharing your experience with us. We appreciate your feedback, and are happy to be a beneficial addition to your home setup.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Micro

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent software package. Use it all the time. Great value.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Excellent to hear that you're finding great value in Microsoft 365 Personal!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    No other operating system .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to have office! I don’t believe you should have to pay annual fees to keep it. I says pay once and you own a license. This is just a way to continue to rip users off. Then, they have your credit card on file to keep rebilling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Transition from Windows 10 to 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was afraid the software would be significantly different than prior versions and I would have trouble using it. That is not the case. I have had absolutely no issues.

    I would recommend this to a friend