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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 487 Showing 9,721-9,740 of 38,556 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer can do everything I need and more than I understand.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great new features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and has new features that make it easier to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have found it very easy to use. Like having access to updated software and the complete offerings of Office.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price great product and who doesn't require this product?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft 365 Personal 12-month review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use online software with most of the features you need.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that Microsoft 365 Personal has been easy to use.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works for our needs and is going to be kept up to date.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What you expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's nice to have a subscription were you receive updates without having to re-buy. Also, easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a fan of Microsoft Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rely on Microsoft Office for everything that I do so obviously it gets 5 stars! Love the updates with 365!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disabled Veteran/Retired

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no choice but to buy this in order to access my files.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for work and is really easy to load on the computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what was expected. In fact I still had some time on previous pack. So I kept using old one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and integrates well with my Mac. Allows all the essentials I need for a business.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best there is.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been around forever and still getting better! What else can I say?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never loaded

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I downloaded this on my new computer and it never fully loaded. Tried several times to no avail. Tried to get money back. Best Buy says it has been uploaded and installed and they cant give me another code. I paid for this for nothing. I had to pay for it again on the Microsoft website. Very disappointed Best buy couldnt make this right.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    effortless to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Effortless to install, easy to use, overall good value with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect to keep program updated as it renews each

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my daughter to use for school and for me as a teacher!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My new toy accessories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade from original 2007 outlook program , getting used to new format is not difficult either.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter need this for school. Really good price on it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy as pie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was so easy and painless to install this product on my new laptop

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office 365 works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the way office is set up. It is much like what I am use to and is very easy to figure out.

    I would recommend this to a friend