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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 493 Showing 9,841-9,860 of 38,556 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value & update with everything one needs !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yearly sub required

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used Word so far, so can't comment on other modules. Wish it came with the computer for free and not require a yearly subscription. So different from previous Microsoft modules that automatically came with computer for free. I wish it had a choice of being able to put on two devices and not either 1 or family.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very easy to order and install - Thanks Bestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super easy to sign in and download the programs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No problems...love Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Microsoft since forever....like Word which I use the most

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works as expected. I would recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for your feedback Justin. We're glad to hear that you'd recommend Microsoft 365!

      Best,

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Glad I purchased it for my new computer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is exactly what I needed. Customer service great!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product I would recommend this to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works like it should.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. As always no complaints about MS Setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed everything Microsoft had to offer. It is great to have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to download.great product for college. Will purchase again

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Kimmy,

      We appreciate your review. We're glad to hear that you had an easy download.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Basic and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a back up laptop at the house for occasional documents, e-mails, etc. This was the perfect product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect pairing for a computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only makes sense to have this with every computer purchased.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you love having Microsoft 365 Personal on all your devices.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Product was as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was "as promised" and easy to install. This is the same high quality that we have come to expect .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    a predictable revenue stream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather than having to make a one time purchase of an updateable software you now can only lease the software! One that you will have a yearly leasing fee. Would I recommend the product, I guess that question comes down to what options are there? being said the soft ware has some new and enhanced features they will take some time to get used too.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and Fast...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy and fast to download the Microsoft 365 on my computer right from online! It's also easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great office product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on all office projects. You can use this with ease.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mitz

      Thanks for sharing your experience! We're glad you have found Microsoft 365 Personal user friendly and it's meeting your needs.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    MS Programs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normal Office suite package. Loaded easy. Not happy that Microsoft makes you buy a subscription instead of buying the program outright.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best software suit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word, excel, powerpoint, everything basics you need. Constant updates and patches to keep this software smooth.

    I would recommend this to a friend