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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38574 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 503 Showing 10,041-10,060 of 38,573 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product met ny needs. I did have any issues installing it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like taking my office with me! I use it all the time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey John,

      We're delighted to hear your Microsoft 365 Personal Subscription has given you the office mobility you were looking for! Thanks for sharing your thoughts. We're excited to have you as a loyal customer, and are excited you are getting so much use out of your investment.

      Best,
      Brad - Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got all my programs ready for me. Definitely a must get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PabloP

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using it all the time and we are very satisfied. Excel is very useful for my work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good suite of software programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I find this a good suite of software. I will need to go to the Geek Squad though, because some items are not backing up to the cloud. I repeatedly get a message that there is a problem with one file because there is a problem with another file (31 times so far), but I have no idea which files have the root problem.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Excel Freezing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m an experienced MS Office product user, but am extremely disappointed. Excel glitches at the worst possible times. It works fine one minute, then freezes up and won’t recognize the arrow keys. Then it will suddenly begin working again. It’s only the Excel app and I’m using a brand new Lenovo laptop. It’s happening entirely too often.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good App

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and fast enough. I enjoyed using the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok but gets the tasks done. Purchased with my chrome book.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's Microsoft!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need for word processing, PowerPoint, Excel spreadsheets, etc. bundled into one package.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    TOO NEW TO GIVE ACCURATE ASSESSMENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PC WORKS. BB ORDER SERVICE SUCKS. WILL NEVER ORDER OMLINE FROM BB

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good upgrade to their Office Package!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this everyday with absolutely no problems whatsoever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying just a lot to learn and re learn have not updated for 10 years

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office is always a good buy. Use it all the time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Original and Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A staple to have, easy delivery via email, great instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and very easy to use for work and computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition on MacBook.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to use on a MacBook Pro. However finding it a little awkward on how you need to access all the contents. Thought once uploaded it would put the Word, Excel etc icons on desktop but didn’t. Otherwise the individual applications are great.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great buy If you only have one computer or laptop

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product that works perfectly on my MacBook

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a senior citizen, overwhelmed by technology. Easy to use light weight, very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 personal is great for first time use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with download, easy to navigate through and use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you had no problems with your download and that you are finding Microsoft 365 Personal easy to navigate and use.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft