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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38576 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 518 Showing 10,341-10,360 of 38,575 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great way to access the Windows office suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents, Clear and simple instructions. Easy for them to install. .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very easy to get MS 365 software for my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of my office needs now available and ready on my new computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A decent product but may be more than you need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the product along with a new laptop because I was not going to be able to load my MS Office from 2013. The new MS Office is good, but I really didn't need the new features and upgrades for what I do. The family cloud feature is very nice and handy for moving files between computers, but I did have some difficulty getting it to work consistently and the timing for the files to synch sometimes takes longer than you would expect, so patience is a requirement. The Geek Squad was very helpful in working with me to resolve my issues and tutor me in the proper procedures. Not crazy about the annual renewal fee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very very very good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very very very good very very very good very very very good very very very good very very very good very very very good v

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved me a good chunk of change to get this 1 year Microsoft Office deal. Easy and fast to install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great software suite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and secure to use. The best software suite ever

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great familiar product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, very easy to install and use.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Shan,

      We appreciate your review. We're glad to hear that you find Microsoft 365 Personal to be a great product.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was easy to get on the computer and be able to access it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, very useful, but expensive at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Microsoft 365 personal is awesome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and has all the programs i need and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It's a great tool to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is easy to use especially if you don't know much about how to use some of the program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have when performing any tasks on computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The new Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The largest Microsoft 365 delivers all that we need.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is perfect for students who need to write a paper or come up with a report for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential Software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is needed for me to do my job. It works!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Microsoft package to go with new laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this with my new laptop purchase. My old laptop was on an older version, not supported anymore, so this keeps everything right up to date and works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried and true software that works well for my needs

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this last month with a BestBuy's CC. Still have received no paperwork or invoice so i can make payment?

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente and easy to shop keep your equipment safe

    I would recommend this to a friend