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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38580 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 554 Showing 11,061-11,080 of 38,579 reviews
  • Rated 5 out of 5 stars

    One year of Microsoft 365

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just wonderful for the one year subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product, costly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the 365, but the cost is high for a retired me, as a person.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Who wouldn't want this?!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must have! If you get this, you will not be disappointed! Get it. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's great but it needs a little time to learn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like Micosoft 365 but it changed from my windows 10 to windows had to hunt for some documents not in the same place but after working with it I found them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was way easier then I expected it to be. I use this product more then anything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office 365 Personal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for both my Mac and my PC. Absolutely easy to load. Great program!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office just keeps getting better...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft continues to impress with the latest edition of Office. Easy to use and fun.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I think word is the best. I use it all the time & it was easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Microsoft Office is the best software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office has the best setup and is the most user-friendly program for computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    With Office you never go wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With Office you never go wrong. I used for a personal laptop, also great for the job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office is a great software bundle meeting personal and business needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    LovingSpouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with the laptop purchase. Exactly what we needed to complete homework assignments.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works great but watch download purchase process.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a fan of subscription software. The product once installed is working great but once again I had trouble with the purchase. Picked up PC at store and CS rep said the Office package would be available for download via email-sent codes. Order status with Best Buy changed to "email has been sent" but it wasn't. Tried Microsoft, on hold for 30 min, they said never got release order from BB; went to BB store (not looking for another 30 min hold call) and CS Rep said problem with BB Online not the store! After some tense words the Rep went to back and came back with download codes on a scrap of paper. These worked! Some opportunity for process improvement and CS training here, especially when ordering for store pickup. Can't wait for the one year renewal process... Score - BB online 1 star; Microsoft zero stars; BB store 3 stars (nice recovery after fussing).

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice addition

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must for me, especially for kids in school and teaching them to use word.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's quite reasonable and useful ;) I use a macbook and need this software to work.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Microsoft product is great for the value. And it does everything you can imagine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good software . User friendly .. easy to use .. Runs offline so takes a while to update.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Program is very useful to me and will most likely purchase at end of year free period

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my Surface Pro and it works great. I am not disappointed at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work as promised. I think Office has been around enough for everyoe to know how it is

    I would recommend this to a friend