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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38582 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 571 Showing 11,401-11,420 of 38,581 reviews
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good using Office 365. Installed easily and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, convenient way to access Microsoft software

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’d like to be able to access your Microsoft software programs on any of your devices, Microsoft 365 is the way to go. One TB of OneDrive storage is also included, so your files are all safely stored and accessible wherever you have internet access.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Office Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant at first...but once I loaded this onto my tablet and another laptop it was proven to be a great purchase. Free updates and quick set up for a year at a reasonable price. Excellent!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice software to try out for a year. after using I can decide if I want to buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Required product for all Macs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the office product. Definitely a necessity to have for all Mac products!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect 4 school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son work with files and schedules and this program has everythin he needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is easy to set up and use within minutes. It is definitely a must have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife so far no complaints,so if the wife's happy im happy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Change can be difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Windows based PC and an iPhone and just purchased an iPad Air2 so I needed to upgrade my Microsoft Office to the Office 365. The install was not difficult but definitely was nothing like the directions suggested. I had to go to the App Store and download each Office product individually. Once installed, I can't open an Excel attachment without opening the software and searching for the attachment and then opening the attachment. I need more Microsoft support to get this handled which is no problem as their phone support is always the best, In my opinion. The support phone number listed on the product packaging is the Geek Squad support number and the Geek Squad (phone support) has been no help at all. They have told me 3 times that they have no experience with either product and I should call the Best Buy store and ask for the Geek Squad support which have made an appt. for me to get assistance and have handled each issue perfectly. I feel these issues will be fixed very quick as Microsoft works pretty fast to fix known issues. I wouldn't be surprised if they are already fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use all Microsoft apps on a daily basis for school so this comes very handy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Office supply was needed for my tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed office for my tablet...and it came in handy...just what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped me get runing again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a number of source to solve my software problem but none worked. Then I thought I 'd try the Geeks. Anthony Valino was terrific. Solve my problem in minutes and helped me up-grade and up date and the bottom line was very economical

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great suite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office download was easy and fast have the entire suite and have had no issues

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can't beat Microsoft

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great microsoft, easy to install and can be used on more than one machine

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to install and I like not having discs to misplace. Updates are seamless and paying once a year to keep it is a plus. This was a gift to my stepson and his wife. They are gamers and send screen to their smart tv with ease.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure why sales men. Kept saying I needed to buy this product. Im sure it can be used but im not sure if it must be brought with every pc or laptop

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product all the time and could not imagine not having this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school and creating projects! Would def recommend for students !

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 was easy to install and has worked great. Outlooked stopped working for some reason, but I believe it was user error. I had to reinstall and it went well. Very happy with the product

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're so glad to hear that your installation was easy and you are enjoying Office 365.

      Have a great one,

      Nelson
      Office Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Use it all the time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this on the iPad. Love it. Can't imagine not having in. Great for school

    I would recommend this to a friend