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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38544 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 38,543 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365-5 Users to MS 365 Personal - 1 User

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave the New MS 365 Personal-1 User 12-month subscription an Excellent 5-Star rating because it was EASY to switch from our many years of MS 365-5 User subscriptions, since I had only been the 1 User on all our previous MS 365-5 subscriptions. The instructions & hints were very easy to follow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop works great. Perfect for work at-home work. Would recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't believe that I can't buy Microsoft Office outright, but subscribe to it, instead. Then again, I can't BUY a Smart phone and have to lease it these days. That being said, it works fine and am pleased, since I have so many documents on my computer in Word and Excel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft suite! Has everything I need from Excel, Word, Powerpoint, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Life Enhancement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a new computer with Microsoft 365! So excited to get to know so many new features and 365 will, definitely, organize and enhance my life to make it easier! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 installed for MacBook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly and easy to download the Microsoft 365 package. Works great on my MacBook! Reminder emails were appreciated from Best Buy to go in an activate or download the package. I recommend purchasing the Microsoft package 365 with any computer purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its MS Office

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately you no longer own it, you only rent it ..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    EasyInstallation

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my daughter , She likes it easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 works very well. All of the programs are on point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word works great, easy to use and download, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it’s what we used at my workplace. Essentially the same. Much more versatile email than gmail or other internet based junk. Of course word and excel are what everyone knows.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a Best Buy issue but disappointed that there is now a yearly fee to renee

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programs doing fine. Would like to learn how to control/use CoPilot when I am working on a document or spreadsheet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really needed this. Allows me ti use all the files I created before I bought the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciate his job and time.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff understood what I need and helped me immediately. He knew his work and supported me with something else I needed that moment. I appreciate his job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Does what it says and works well for my use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it cause i needed it. Had a friend to apply to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At the start I told the agent that I was an old man and computer illiterate. The agent talked clearly, which is unusual these days, patient, understanding and made his suggestions and answers to my questions plain and simple for me to understand. He sounded like he really enjoyed his job and made me feel important. We need more like him these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office Package

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product! As a recent graduate of college, I use all of these applications every day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    software for Microsoft

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good and use word and excel for my office and will recommend.

    I would recommend this to a friend