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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38601 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 600 Showing 11,981-12,000 of 38,600 reviews
  • Rated 5 out of 5 stars

    Great tools

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the tools that I use in my professional life and am pleased to use them on my personal computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what I needed it to do. No issues here. bought for my son's laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item actually came for the free-99 when I bought this computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One time or one year?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It says only one year? It should be a one-to e purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great usage for college students. Very helpful for me.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as well to go with my sons apple laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bargain. This is much better than paying monthly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Esay to use and makes a PC better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is easy to transition to from older operating systems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    great for a college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good program for a college student. It is very useful in many ways.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with getting the Microsoft personal 365. I’m still exploring what all it contains. So far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase is good for one year and everything was easily downloaded. Best Buy sends you a link to open from your computer to download the software and authenticate it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All works beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual, everything is great. Everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to use! came with codes and everything for my new computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just a great computer for traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size, the speed and the many features of this computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad to have the Office 365 installed, easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I AM GLAD I PURCHASED IT!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Chicago Public Library closing, due to COVID-19 outbreak, I'm glad I decided to purchase Microsoft 365 when I did, or I would never be as productive as I am right now, for my employment, or my current career changing job search. I've owned this product for less than a month now.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that Microsoft 365 Personal is helping you be productive during this time.

      Have a great day,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Super Productive!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say Microsoft 365 is wonderful. It is, as it always has been, productive, clean and precise. I have used Microsoft products ever since they were invented. I wouldn't use anything else.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love it...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 365 i can go to different computers and save my work from home

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was Microsoft Office as expected. Nothing wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Annual fee lowers rating of a good product.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product that works seamlessly between your computers. Biggest negative is annual fee. 2 stars lost.

    I would recommend this to a friend