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Customer reviews

Rating 4.5 out of 5 stars with 38151 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 38,150 reviews
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wouldnot do without having installed and activated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great...however

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this item 5 stars, however I'm still confused as to why when I downloaded this item, it still prompts me to install. I was later able to install the item.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    great way to use office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used office for years and I love this new format. I switched over from my old copy of office 2007 which I was not planning on parting with but found that I can have my whole suite of office products right at my fingertips for a low monthly fee and get the new editions as they come out. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 has transformed my productivity, seamlessly integrating essential tools like Word, Excel, and PowerPoint. The collaborative features make teamwork efficient, while the cloud-based storage ensures access to documents from anywhere. Regular updates and added features demonstrate a commitment to staying ahead in the digital workspace, making Microsoft 365 an indispensable suite for both personal and professional use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robert MacKenzie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was purchased by mistake by the online agent. I wanted the family plan whereby other members can use your policy for their word activities. Resolution was accomplished by the best buy agent and I now have the correct product from microsoft as desired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review by Wms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I will enjoy this purchase of Windows 11 and Microsoft 365 new features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Personal.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this when I got my new HP PC. It is great for creating charts, graphs and word documents I use it all the time and love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    product is ok

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just hate you have to pay yearly for the subscription

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, simple, and effecient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was incredibly easy to download and set up! I loved getting an included discount since I purchased a computer as well. Microsoft Personal is a must have in this day and age so I'm happy they made it easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is amazing. Love the new features of Microsoft 365.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Filling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was exceptional! The staff was friendly, attentive, and always willing to help with a smile. Everything was handled efficiently and professionally, making the entire experience smooth and stress-free. Communication was clear, and every detail was taken care of with care. I truly appreciate the dedication and commitment to customer satisfaction. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very satisfied.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my wife for school; she absolutely loves it. It will perform all that tasks that she needs for her projects. I highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Mac Pro office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and easy install to my Mac pro computer. This was so easy to install love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the ease of use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this O365 subscription with a purchase of a new MacBook Pro. This allows you to download all of the apps (Word, Excel, etc.) to your computer and also gives you the cloud storage aspect. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to setup and it's great to navigate and use. I definitely recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    365 Personal (1 Person) (12-Month Subscription)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this software, but will not be renewing. I am retired, and don't need "auto renewal". With that said, I will be cancelling after the 12-month subscription, and purchasing the 365 HOME EDITION where I will not have to pay, which I initially thought I was buying to begin with. I don't need all the bells and whistles this subscription holds. I would recommend to my business-owner friends who would utilize it's features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nothing special, seriously - Hardly the best value

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was okay. Nothing special, honestly. 3 free months? Cool. But it was just bloatware really. It had little to offer that couldn't be found through other developers - even open source/shareware type programs. Wasn't impressed, but it worked just fine. I guess, if you love Microsoft, then you will want this, but if you aren't insistent on Microsoft programs - look elsewhere for BETTER values with COMPARABLE features.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better price than my Microsoft account was offering. I'm happy.Perfect for a business Office.365 is more than just Word, Excel, PowerPoint, and Outlook. ... Manager Customer Support Services,It’s a necessity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t informed that my current subscription would still work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can't get any better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Year after year, decade after decade, MS Office never stops surprising me on a way how it becomes more and more user friendly while getting more and more complex without becoming overwhelming. More and more useful features.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for the review. We're glad to hear that you continue to see more and more features that you like. We work hard to add additional features.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft