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Customer reviews

Rating 4.5 out of 5 stars with 38606 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 688 Showing 13,741-13,760 of 38,605 reviews
  • Rated 4 out of 5 stars

    Good prduct, too high a price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these ms products have always been quality products, however, the price for a single person-use copy is too much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great order experience!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order! Great tracking! Arrived quick! Nice product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gotta have it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having spent the last several years without Office and using a knockoff version that was free, I was more than glad to pay for the legitimate version and eliminate all my issues. If you plan on using your computer for any kind of school or professional work this is a must own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most up to date program. The problem is going back and forth between Macs and PCs. I ended up buying a manual from Barnes and Noble which helped tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Individual Use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software for individual use. Included the basics which works for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal with best buy plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exatly what i needed and got acces quick! Perfect with best buy plus

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Everything you need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software package. Its everything you need in an office package. Even includes the database software which many basic packages fail to include. No complaints.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Fred,

      We're happy to hear that you're enjoying Microsoft 365 Personal and hope it continues to meet all of your needs. Thanks for the review!

      Have a good day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Experience

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great deal. Very smooth purchase and satisfying experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife, she said she has to have for Her work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I am very much satisfied with the Office 365 subscription service. It's our daily to use tool for every project. Performance is always up to the expectation. Never encountered any serious bug or error halting an important bug. Still, some minor issues are faced rarely but nothing that cannot be handled. When utilizing each and every feature and app included in Office 365, then it will definitely prove a great asset to your organization which will boost sales and eventually profits in the long run.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your review. We're glad to hear that you are so satisfied with Office 365 Personal.

      Have a great day,

      Nelson
      Office Customer Care Microsoft

  • Rated 5 out of 5 stars

    Personal software

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely not problems with this software. Easy to navigate

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a big subscription fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outlook and excel are the only programs I ever use. Would be nice if I could purchase only those programs for a reasonable price. The rest are just a waste of space.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware - Purchase license from MSFT directly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT purchase from Best Buy. Despite statements that you can upgrade this product to a family account, you cannot. This is NOT the same as a Microsoft license. This is despite assurances in-store, on the phone and in the Q&A for this product. Best Buy customer service is completely useless as it pertains to this. I highly recommend to save yourself some headache and purchase the license directly from Microsoft. There is no benefit to buying it from Best Buy. It will only lead to headaches in the long run.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    10 out of 10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say its everything you need for school, business task's and accounting, writing and presentations. Do your self a favor and buy this and have everything you need at your finger tips!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for the great endorsement! We're glad that you've chosen 365 for help with school and business.

      Tom
      Microsoft Office Team Microsoft

  • Rated 5 out of 5 stars

    Easy and love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up!! Love all the Microsoft apps it comes with. Great to use for daily things plus school work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Programs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wish that they would include better instruction's... maybe an actual class for each app?? Just for beginning and refresher classes... get on YouTube for some actual classes. But that's just my opinion...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Single machine use only!?!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the program,, but it holds you up when only installs on one machine not per Owner.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife to use with her new surface. I think it's great that this operates on that device. Which is really more of a praise for the surface than office. She uses the note more than anything and it's great that she can get what she does on the surface on her phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had microsoft office with my apple and non apple products. I really enjoy the fact its a subcription, not cheap, but ifyou actively use it, it pays for itself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    System assistance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AI needs some work for smoother action. During conversations it stops and starts over

    I would recommend this to a friend