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Customer reviews

Rating 4.5 out of 5 stars with 38152 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 38,168 reviews
  • Rated 5 out of 5 stars

    College Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful package of software for a college student.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Comfort with MS365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MS 365 subscription was a good investment. It enables me to do my work without having to learn new systems.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    MS 365 office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great that I can use it on all my devices- android phone, tablet, laptop and desktop. Also that I don't need to worry about upgrading- worth the $ not having to think about it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing! We're happy to hear you're enjoying using Microsoft 365 Personal on all your devices. We hope it continues to meet all of your needs.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    MS Office is now Subscription Format Only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a new desktop computer and the tech was unable to transfer over the existing MS Office since I could not find a disk, so I had to purchase a new program. I was disappointed to find that I could only buy an online download version that is a one year subscription, but I went ahead and used reward points and took advantage of a sale since I wanted to stay with what I was familiar with and be able to open my documents, etc. So far, I do see some differences, which I am getting used to and learning new things, so this is serving the purpose intended. Will continue working with it, evaluate and consider what decision is best when it's time to renew.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365 download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the ease of use of this download product. It really has facilitated the creation of nice word documents, creative PowerPoints and we'll designed emails.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      No matter your use, we've designed your new Microsoft 365 Personal subscription to be a beneficial addition to any modern workspace. We're excited to hear you are utilizing your abilities to create next-level documents, emails, and presentations! Thank you for taking a few minutes from your day to share your thoughts with us. We appreciate it, and are happy to know you are pleased with your purchase.

      Best,
      Brad - Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Charleta G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It has so many uses plus Defender. Worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product, easy to use. Good value and exactly what i expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NiceMS product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Continue the subscription for one year use. The feathers I like more is OneDrive and Outlook. Excel and Word always have the latest model to use, good to take this advantage of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal for Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better choice for security beyond individual choices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing decision

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend i can use it in all my devices, no problems, so fast and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MS 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying new computer and MS 36+5! Highly recommend these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-stars because there is no other other choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since MicroSoft has changed its manner of distributing its applications, this is the only way to get what used to come as a package that you would buy once and be done with it. So, there is no other choice. I still choose to use this application so I give it a 5-star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good experience with Office 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloading the source files from Microsoft went fairly quick and installation was straightforward. For me, the updates in office 2013 where almost transparent from my previous office suite (2010) in the apps I’ve used thus far (Word, Excel & Powerpoint).

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    thought it had it all but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not include CoPilot Pro which requires a separate monthly subscription; if you dont need that for a certain MS class being taken its wonderful

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! I use it on my iPad Pro, excel for work and word and power point for college. Basically part of my daily activity. Haven’t had any issue and definitely fits all my needs!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are finding Microsoft 365 Personal to be so awesome.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    100% pleased with Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly enjoying Microsoft 365!  I haven't encountered anything that stumped me for more than a couple of minutes. I am especially happy with Sheets. It has taken over my fairly complex Excel workbooks and handled them perfectly.  At first I was a little surprised (and frustrated) that auto-save of files -- every few seconds -- is the default and is, apparently, not optional.  Now, I think I'm finding the auto-save feature pretty slick.  All things considered, I am totally pleased and would recommend Microsoft 365 very highly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you enjoying Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 1yr is so worth it! i got this as a birthday gift and the guys were so nice helping me:)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    365 lease review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to download and get operational but I am not sure how to set up outlook and have my yahoo account dump into outlook. Haven’t found any instructions so I will either call Microsoft or go back to BestBuy. Also nit sure what happens if I load an old version onto my computer. I don’t like leasing software. I’d rather pay a fixed fee for one time purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Loving MS 365!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old office suite in my old computer so when I purchased a new all-in-one I figured it was time to upgrade to Microsoft 365. I'm enjoying the changes to what I was used to and SO easy to navigate throughout all the programs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can’t live without it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The personal Microsoft 365 is a must have! The features are great and it installs so easy on the computer

    I would recommend this to a friend