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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38624 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 808 Showing 16,141-16,160 of 38,632 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it to access Microsoft word on MacBook. It renews every year. Can do multiple devices if need as well (additional $).

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with us on Microsoft 365 Personal. We are happy that you can access Microsoft Word on your MacBook, and that you are enjoying it.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work fine. Lots of updates. The price was decent and we need software, right?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is everything I thought it would be. I have had no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for work, we use excel and word mostly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft amazing , the use of logicil is so easy, I like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The usual office software

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same software I've been using for years, but I like the constant improvements that come out with each iteration. Prefer this over the online only options that are available elsewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a while ago for our new computer system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Learning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learning the ins/outs of this new version. I was previously on Windows7, so it is quite a difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shoukd come with device but works well. Just wish Microsoft came with instead of having to purchase seperate at least the first year.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Easy and useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is very easy to install. It works smooth and is a tool for everyday work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase the Microsoft 365 Personal, when I purchased my daughter her new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cannot live without it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that its ol’ trustee, however bummed that its still so expensive.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    License Anarchy.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not Best By’s fault but I don’t know, and Microsoft cannot tell me, which license this is! I have a MacBook Pro, a MacBook Air, both dual boot; a Lenovo, a Surface, and two Dell’s. I have licenses for all of these ...and an extra license!!! But I keep getting kicked off because the license I am using is supposedly used by another machine. So...obviously, there are at least two of these licenses that aren’t used. Microsoft has no way of telling me which license is used in which computer and which are not used. This is amateurish beyond comprehension and I say this as a Microsoft developer. Someone needs to rattle thus outfits cage because this is just unacceptable, especially in light of the fact that I (and millions of other Microsoft customers) are trying to avoid licensing fraud and theft. Why is Gate’s nightmare punishing us? Look, we have own this product but if you can avoid it, don’t buy it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't really know what you want me to say. Had to get Office, otherwise the computer wouldn't be able to run WORD.. Kind of like Microsoft has a built-in monopoly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just perfect for what I need. Although I wish it was less money renew each year.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive Annual requirement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rate the MS 365 a 3 only because I had never paid an annual membership for my old MacBook Air. I do not use these applications very much but I do use Word & Excel occasionally. For my purpose it’s an expensive annual requirement.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. I have always used Microsoft application. I like all the new features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doing great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Employee are very informative. Doing the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the application are easy access and readily available

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for cost. Great customer service. Answered all my questions and concerns.

    I would recommend this to a friend