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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38555 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 38,554 reviews
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    A good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A one year subscription for this product happened to come free when I purchased a Samsung tablet for my husband. It also allowed me to install a copy onto my PC laptop. Haven't had any troubles with it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop its super fast and reliable, i wapuld buy this guy

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Microsoft 365 user/writer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised this was not already on my computer. I find myself needing to write formal letters, etc as time goes on. This program is very valuable to have available for use on a computer, along with the various other programs that are included in the 365 bundle. I would not be without this on my vomputer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works so good and help me when I'm using this office

    No, I would not recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great for students that are remote learning!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome productivity suite for my daughter as she schools from home. Works well with Microsoft Teams for students that are remote learning. :)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are using Microsoft 365 Personal to make online learning easier.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    A Smart Supportive Assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you want to just 'not think' about it. That is the joy of Copilot in Microsoft 365. It feels like having a personal assistant who actually gets me. It helps with writing, organizing, and summarizing — all while keeping things simple and stress-free. Super intuitive, reliable, and makes work feel easier. Totally worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New information

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New software I haven't used as of yet, but will very soon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Running in the background

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on my laptop! Activate it and it runs in the background while your doing other things.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally gave in and purchased it. So far, I'm happy.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Office 365 on IOS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy product to set up and works great. I would recommend this to all MAC computers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied with Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using programs such as Word and Excel for many years, and when I bought a new computer I knew that I would want to have these programs installed. i decided to go with the 12-month subscription version, largely because it also includes 1 TB of online cloud storage. The OneDrive storage actually works much better than the cloud backup program that I had been using, and I am easily able to access all of my backed-up files on my iPhone. As an added bonus, the Outlook email program is much better than the windows program.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    cool product and works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased Microsoft 365 on my new laptop. Having the ability to work on documents via phone and then switching to my Laptop is super effective and saves having to tote around my laptop everywhere. Probably use the word and excel about 2-3 times a week on my phone and more often on my laptop. Definitely would recommend over going with traditional Microsoft office 2016 as that will become outdated in a year vs. 365 annual subscription keeping current.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Enjoy the new tools

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I particularly like the rewrite feature in the Word. I am sure when I start to use others, I will discover more new features.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Easy to install and use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought Microsoft 365 for school work. So far I have nothing negative to say. It has make everything so easy for me. I found it easy to installed and to use. I would definitely recommend for whomever needs it to get the 15th months version it would safe you money in the long run

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Upgraded to subscription

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working as intended. Wish I didn't have to pay a subscription to use, but it seems to be working seamlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365 Personal

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy with excellent technicians and service. They installed my product 365 on my new laptop. That is convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well on my laptop and all other of my devices

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365, good product. Bought it with laptop purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Very useful product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife needed this for some projects. Was easy to learn and use. Great product. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow the accessories that come with this product make my life so much easier. When it comes to filing or creating documents I have an easy way of getting it done while storing it securely.

    I would recommend this to a friend