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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38649 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 830 Showing 16,581-16,600 of 38,648 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast setting up while installing and works pretty good and also good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    365 Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great value and it was very easy to install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Subscription superior

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft office on the go. The 365 model is superior to the one license model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is no frills. Easy to use. Already installed. Bonus

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    Lost License

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure I had License for at least 2 computers for MS-Office 2010 &/or 2013. However, when my old computer hard drive failed these could not be recoverred, and I have long since lost any record of my old License Numbers. So this was a perfect time to upgrade to the MS-Office 365. All of my old Excel, Word and PowerPoint files work on the new software, and annual fees should not be a problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On the fence about this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea that Office is installed and any changes will automatically be installed to my computer, but I don't like the thought that I will be paying for this every year!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have this product is blessing. Easy to install. Easy to understand

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it was easy to install and will automatically update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good software.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must in every productive computer, with this is included 1TB of storage in OneDrive, it's just perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its Office its a must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good office its a must have fir every computer. Unfornately you have to buy it year after year after year.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter said this was a must for her MacBook. Has all the programs that she needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and works well. It was a good perchase for the money for pur new pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched new computers and finally ordered and HP Three in One Touch screen computer. It arrived as scheduled and I was kept up to date by Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Susan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was led to believe I purchased all of Office Pro but Publisher was not included—very disappointing. When I went back to the store and went to the Geek dept I believe it was the manager that had to intervene for me to get taken care of. He did get me taken care of but I should not have had to go through all of that. Plus I purchased technical support and could not get through on the phone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    i stel work on dis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it its easer to instol it work good and its easer to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best option. Microsoft Word is critical for everything I need to do on my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new Microsoft update. The enhancements are perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome to work on one platform and have it on another. Easy download and just sign in.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to determine how to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not know I was supposed to go home and look at E-mail. So I was having a terrible time trying to get the number to work. Easier after I read the E-mail. Maybe you should either print that on the ticket or somewhere so clueless people like me would have a clue. Also everyone I spoke to said I should have bought it from Microsoft instead of through you. I did not even know that was an option.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you were able to get all setup in the end.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very helpful in organizing my word documents and a few other bells and whistles. Very please.

    I would recommend this to a friend