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Customer reviews

Rating 4.5 out of 5 stars with 38654 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 876 Showing 17,501-17,520 of 38,653 reviews
  • Rated 5 out of 5 stars

    Great programs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used this on our other computers but needed to buy one more for our additional computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a chance to use it but have used Microsoft 360 on my other devices and I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this program almost never recently but will be using it soon

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What happened to BB?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't bought anything at Best Buy in quite awhile. It has changed for the worse. Will think twice before I get anything thing there again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    What can you say...it's microsoft office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get exactly what you would expect. I don't like having to pay an annual fee for using the product....but the full versions are very expensive.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    pretty much a necessity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed in that it is for only a year and that Microsoft is making these programs subscription based.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office 365 worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was sceptical about getting Office on a yearly pay plan, but I decided it was the best way to go. I also enjoy the upgrades since my last version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MAC LUV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my MAC. So glad I purchased it. Best MAC out there.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product, Big price tag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use 365 for nearly everything I do for both work and home. It's a necessity, however, the annual sticker-shock gets me every time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and install. Compatible with my ither devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase, just trying to see what all can do. New to some of the programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CSM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT. Very good in managing my files and options in all aspects of the program are super.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great product at a economic price !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good bundle of products at best price,simple to setup and easy to use.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    365 dissatisfaction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much more than I needed/wanted -- I did not realize this was a subscription as opposed to a purchase - and that I could not cancel once activated (probably my fault for not getting more info up front) - I will not be renewing this - hopefully THAT is not a problem

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good software but wear tech support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it only a three because of tech support. Coming from older versions of these programs, I am finding the transition to be very hard. I got help from your Geek Squad but it was not enough for me. There was a lot to learn and I pretty much could not use the programs for several days. I am still trying to figure out some basic things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a very necessary thing nowadays, you save some money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Access only works from desktop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the OneDrive cloud.. The Office package is okay, but can be easily replaced by free software that is just as good or better. I wanted Access to work in OneDrive, but it does not. I hear the other Office products only have limited funcionality when used in the cloud. They all work fine when loaded to my desktop. Also the new version of Excel no longer imports Lotus files (.wks, .wk1) which seems really lame since it is probably only a few lines of code.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    OFFICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE MICRO SOFT OFFICE WORKS WELL AND IS EASY TO UNDERSTAND

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OneDrive not wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As installed, this version wanted to put all of my mail in the cloud (Ugh)! Once that was solved, product works nicely. Updated from Office 2010.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great softwarte

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love microsoft 365. They carry all of the applications you need for school.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're happy to know you've found the perfect toolset for your academic endeavors in your new Microsoft 365 Personal subscription. We're glad it was a good investment for you and your workspace! Thank you for taking a few minutes to share your experience with us. We appreciate your feedback.

      Best,
      Brad - Microsoft Customer Care Microsoft