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Customer reviews

Rating 4.5 out of 5 stars with 38654 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 886 Showing 17,701-17,720 of 38,653 reviews
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid product. Have used Microsoft for many years and it’s always reliable l.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The right tools...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for the new reality of home office/school. Just what we need to be able to do so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to down load worked effortlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Proven product, it's great. Window's 8.1 and just update to new Windows 10, excellent and no problems changing over from Windows 8.1 to 10.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Word for Mac & I pad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter's iPad and Mac book. My daughter had some trouble with it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      Thank you for sharing your thoughts about Microsoft 365 Personal. We're sorry that your daughter experienced some trouble in using it. If there's still an issue, we recommend checking in with Microsoft Support for assistance here: https://support.microsoft.com/en-us/microsoft-365

      Hope that helps,
      Chuck
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    New Microsoft office product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to get use to the new screen but works well. I could not however add this to my PC so my laptop is the only one with the newer version.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Unfortunately i put it under wrong account & can't transfer it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a renewal for a new computer. We have used Microsoft office on every computer we have purchased. Highly satisfied with this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New lap top needed to replace older laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the ease of ordering the lap top and the delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we were worried because our new computer has no CD player but with this product we were able to use a code and upload it and start enjoying

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    E-downloads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a huge fan of e downloads but this was easy to use

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      We're happy that you're having a great user experience with Microsoft 365! Thanks for sharing.

      Tom
      Microsoft Office TEam Microsoft

  • Rated 5 out of 5 stars

    Microsoft Office Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easily obtained, like the auto renewal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad this was an option to add to my computer and was easy to install!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Mac version you should buy office subscription than old version. It will update automatically and itself. Make sure you pay in every year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft office is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for everyday use. Cheaper than going directly to Microsoft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is an amazing product and would recommend to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Easy to download. Best Buy makes it easy to buy and download products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service online. Answered all my questions concerning my renewal products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our son to help with school work and it does not disappoint. It has everything you need for work or school.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It came with new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had a chance to use this yet since the laptop I ordered is defective. I can't give it a review since I haven't been able to use it. I got a new Dell laptop from Best Buy a month ago that doesn't work. All my attempts to resolve this with Best Buy have been in vain. Don't ever use or pay for the Geek Squad. They only made the situation worse.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overly Complicated but necessary to have for busin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forget the F1 Help. Even doing things Office 2007 simply are unfathomable here and difficult to find. So go to help. Think tying a simple question (which Google manages to do so easily) into the search box would yield answers? Think again. Even inputting a simple single word yields all sorts of absolutely unrelated nonsense. Also if I ask a question in Word, you'd think they'd leave EXCEL answers out...but NO. I lost my hard drive, OS, and had to invest in another computer. So I need another Office 365 every 365 days! I just hopes this works without fail on WIN 10. They really should have a simple word processing program that doesn't do everything for everyone. Keep it simple to learn. Kind of like Adobe's Photoshop Elements. or Premiere Elements. Or Lightroom Elements ( wait...adobe hasn't offered that ...yet)

    I would recommend this to a friend