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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38556 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 38,554 reviews
  • Rated 4 out of 5 stars

    microsoft office 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is working well so far, fairly simple and straighforward

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very easy to use for my work

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy, Hassle-Free Purchase and Download

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Annual subscription fee seems to be the same no matter where you purchase from. Buying it from Best Buy was very easy. Although the receipt provided both the web address to download from, together with an individual access code, I also received an email from them with the link to download - no code necessary. Despite reading loads of other reviews that mentioned problems downloading or accessing Office 365, everything worked first time for me - no problems at all. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for taking the time to share your experience with Microsoft 365 Personal! We're glad you had a hassle free download and things are running smoothly. We hope you continue to enjoy using it.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to purchase for a new laptop.so far, so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Microsoft purchase it with my iPad I've already used Microsoft on a letter. I had to write. I like the way how it changes my wording with AI.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Essential for day-to-day computing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as part of a bundle with a new PC. Received 3 additional months. Wish MS Store had more apps and played nice with Google. Installation was quick, the pop-ups are annoying. considering you've purchased the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another thing my mom constantly uses. I like the fact that it can be used on multiple computers as well.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Software

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today's tasks I get to not only use the software for home, but also for school & personal business. I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product and GREAT service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office 365 is great and has a lot of nice updates. What's always difficult is moving your old outlook to the new one in regards to all the folders you may have had set up prior. Called Microsoft and got a rep in just a minute or two and that person logged in and helped move all the folders/contents into Outlook. The other apps in the suite (Excel, Word, etc.) are very nice and even better than prior gens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has all of the programs needed, like Word, Power Point, Excel, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Digital Microsoft Apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, fast & Co-Pilot compatible. Digital updates are fast & convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great program! Very easy to install and use on my Macbook

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have. Great product especially if you are a student. Easy to install. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect for my grandson. He is learning how to write with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Microsoft Office 365 inPersonal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy this for myself because I really don't like the whole subscription system many programs are turning to. It works fine no problem just wish the subscription fees would stop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elaine with microsoft helped my son and I at Best Buy. She was amazing, knowlegeable, and extremely helpful. She took time to explain and compare details of the item we were looking to buy. Thank you Elaine!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft Word

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and works great. I use it all the time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful tool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not told that it wasn't returnable, I wouldn't have bought it yet if I had known that because I didn't end up needing it. Maybe that's something I should've known.. Regardless, It is a very nice tool to have. I'm an interior designer, and find myself having more advances at my fingertips which is quite helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to install, user friendly and nice it can be installed on multiple devices if you purchase it that way

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programbwas easy to install. Described accurately. Would recommend.

    I would recommend this to a friend