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Customer reviews

Rating 4.5 out of 5 stars with 38178 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 38,177 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Upgraded to subscription

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working as intended. Wish I didn't have to pay a subscription to use, but it seems to be working seamlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for my office work, especially the invoices.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 360

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, it has all of the apps necessary to get all my work done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    adequate lap top for a decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who helped me tried to hard to upgrade me...not everyone who does grahic design needs a design computer...I knew what I needed coming in, and instead of answering my questions directly, he kept trying to get me to spend out of my budget. When I finally took a firm approach and told him "no, that's too much, this is my budget"...he had the audacity to recommend I put it on my credit cards and make monthly payments, I went from frustrated to angry...I don't need a best buy clerk trying to get up in my finances... I just wanted to come in and buy a computer..should have taken less than a half an hour..took over an hour. The product is good...I just wish that the clerk was more concerned with my needs and budget rather than his up-selling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A simple way to do more...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always liked to be connected to my Microsoft account and 365 personal Microsoft let me be better connected, in addition to being able to execute actions in Excel, PowerPoint, etc. Yes, I can say that I love this application.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office suite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have it but I was surprised to find out that i could ad another years subscription for half price, which I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and help with choosing products!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So grateful the Geek Squad set all of this up for me. It was so easy, and I had no frustration when I returned home to use my new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It includes all the essentials

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an essential need if you do anything serious on your computer. I use it mostly for Word and PowerPoint but there is a lot more available to you in this package.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good product bad subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good. But Subscription services are NOT what I would choose. I would much rather just purchase the actual product for use on my machine once.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Jahman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like the idea that you now have to pay for what I consider the most basic functions of a laptop/computer. The laptop is basically useless without it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and easy to use for everyday use and work more easily

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great for students that are remote learning!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome productivity suite for my daughter as she schools from home. Works well with Microsoft Teams for students that are remote learning. :)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are using Microsoft 365 Personal to make online learning easier.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Overall performance, Price

    Rated 5 out of 5 stars

    Office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 4 yr option. A really great value for a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty smooth with my new computer. Had to set up everything from scratch.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Microsoft 365 subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works as requested. It is your standard Microsoft subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Microsoft 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has everything I use. Super easy to install. Will renew subscription next year.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Crucial

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife subscribed to office 365 and had to cancel it the next day because her laptop was too old to use it effectively. So we bought a new laptop, got a free year, and we're rolling ahead. Take that, planned obsolescence!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got great help from Geek Squad getting this purchased and installed. Always great help!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Save up

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a save ❤️ I got this for birthday gift and it really helps me a lot for my job with my new laptop ❤️ thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied with Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using programs such as Word and Excel for many years, and when I bought a new computer I knew that I would want to have these programs installed. i decided to go with the 12-month subscription version, largely because it also includes 1 TB of online cloud storage. The OneDrive storage actually works much better than the cloud backup program that I had been using, and I am easily able to access all of my backed-up files on my iPhone. As an added bonus, the Outlook email program is much better than the windows program.

    I would recommend this to a friend