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Customer reviews

Rating 4.5 out of 5 stars with 38671 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 957 Showing 19,121-19,140 of 38,670 reviews
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Multiple computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have multiple computers this product can be installed in up to three

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 works fine on our new laptop. 12 month subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and Bargain can use with multiple computers

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey therer,

      Thank you for sharing your experience with us on Microsoft 365 Personal. We are happy that you are enjoying it.

      Best,
      Katie
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    tough to navagate at first.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm old so this is a little hard to get set up and running but I do like what I have been able to understand..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GENERALLY GOOD IMPROVEMENTS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, most of the features I've used so far are nice / good. However, MS just doesn't get the fact that they DON'T have to move things / change locations of functions just to make it different. It's a real pain to have to figure out where features (drop-down menus, etc) are located every time they issue a new version of software. In addition, it seems they want to control everything you do (automatically) without any input of confirmation from you - there are a lot of people that don't want MS controlling their lives. The biggest problem I've encountered is the color contrast of most of the screens - you use to be able to make the contrast obvious and not so light. Also, it's impossible to search or look at anything on the internet without "pop-up" ads showing on every screen/page about things that you might have looked for - we looked for it once, it doesn't need to keep showing up every few minutes for the rest of your life (I have not been able to turn it off or figure out how to clear it from memory).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Office came with my computer at a cheap price wish it came free for a year like it use to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cara

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience excellent experience !!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and easy to install. So many cool features included

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for the review! We're happy to hear you had an easy installation and are enjoying the features in Microsoft 365 Personal.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Software purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 360 package was the perfect purchase for my new laptop

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal is perfect for you.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft is very helpful I couldn’t do without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad Best Buy offered us this for free the first year. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft applications

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the Microsoft applications that I need were in this box.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that Microsoft 365 Personal has all the Microsoft applications you need.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 4 out of 5 stars

    Never used Microsoft on a Mac it's simple!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy Microsoft in general but dislike when I can open certain documents because of no internet connection.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 3 out of 5 stars

    too short of a subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    should be more than a year subscription may not pay once it has expired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my new computer. Love everything about microsoft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for doing school papers in PowerPoint presentations… Love one drive and the cloud access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Foundation to Success

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome software suite of products to aid with school or work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate your review. We're glad to hear that you are loving the whole suite of products you get with Microsoft 365 Personal.

      Have a great one,

      Nelson
      Microsoft Customer Care Microsoft

  • Rated 5 out of 5 stars

    Makes more sense.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this is inexpensive and good for a year. Installed by Geek Squad, super easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Office helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this yet but will be shortly. It is nice to have this bundled. Will be great for son's college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to call Microsoft customer service for help with installing the program. They were a great help.

    I would recommend this to a friend