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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 38,555 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    microsoft 365 review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy transition from earlier Microsoft Office software and has some good additional features

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing your experience! We're happy to hear you had an easy transition and are enjoying the features in Microsoft 365 Personal. We hope it continues to meet your needs.

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Senior citizen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program has such ease of use and so many uses that make my life easier!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gave me the flexibility to use the applications. It has more to offer than the Apple base applications.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    An Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Personal Microsoft 365 subscription has served me well for several years. It allows for continuing updates to the Office programs and allows me to reevaluate each year whether I wish to continue or purchase a more permanent product. I highly recommend this approach to acquiring the Office and related programs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Quality and Efficiency

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This facilitates my ability to work quickly and share ideas.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Experience So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the bundle I needed to be productive at home.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A steal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not just making a plug for becoming a Best Buy MyRewards member, but the member price was $20 less than the sticker price meaning an ear for $50! On top of that, an additional 6 months were for the same price. Everyone knows 365, but for that price its a steal!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my Microsoft Surface Pro. It was easy to install and have enjoyed using it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 Personal.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really haven't used it much but what I have used it for has been fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Word and Exel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Word and exel is what I use the most. Once you purchase it you can also use it on your iPhone and laptop.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Veronika,

      We're glad you're using 365 across your devices and are enjoying both Word and Excel!

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good deal for Tech Member with Norton Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish that I didn't have to buy this annually, but I guess Microsoft business practice forces us to do so. The other version would not include publisher or outlook together and I guess if you buy those seperately, it would costs hundreds of dollars more. Anyways, if you have a Total Tech membership you can get a discount and if you but this you can get Norton 360 platinum for $20 which prooves a good deal for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft365Personal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this program! It enables me to do so much! I especially love working with Excel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed program and it works very well they showed patience and explained basics step by step

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    subscription is valuable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to get everything in the subscription for new computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    one and only

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work great ease to use and browse through internet

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This subscription pack age was very easy to load on to my laptop and I especially like that I have this product on my smart phone too. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Exactly what I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right, but I miss the days where I could purchase Microsoft products, as opposed to renting them essentially.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great software.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This software is a dream to use. Much better than previous versions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Microsoft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has worked well for me with the old computer and, so far, the same with this new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Read the description - Not for business purposes

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased when I got a new laptop. provides the essentials such as word, powerpoint, etc. However, it does not come with Project, which would have been nice to know when I purchased the product. 100% my fault, though. Make sure to read the package info prior to buying.

    I would recommend this to a friend