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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 38,555 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to download. Came in my email as soon as I submitted payment

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365b Personal Software

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 Personal offers me all of the basic needs to accomplish my work and provides updates as they apply. I appreciate the ease in purchasing and downloading this product to my personal computer. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great thing to get when you’re in collage and need more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-stars because there is no other other choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since MicroSoft has changed its manner of distributing its applications, this is the only way to get what used to come as a package that you would buy once and be done with it. So, there is no other choice. I still choose to use this application so I give it a 5-star rating.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Na

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great office. All you need for small things you do. Easy setup and if not you geeks got your back

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my new Microsoft 365 package! It is helping me with so many things! I still haven't figured out how to use Copilot yet, but everything else works great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Perfect for my Surface Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as an add-on with my Surface Pro. Install was super easy, haven’t purchased software in a long time, as I hadn’t bought any laptop type devices in years. Everything on install was easy, updates have also gone easy along the way. Perfect to make my Surface function essentially as my laptop replacement, don’t need anything more than this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great and easy to navigate even for those less tech savvy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft 365 is so easy to install and has everything I need!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good software package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with new pad. Great software, everything I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every program in one place

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to have everything in one place. Easy to install and start using

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 12 month subscription

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have the most re ent Microsoft 365 and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Seamless with no problems so far. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and set up. Works great. We have Office Home on our other computers but decided to try this now.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're happy to hear it was an easy installation and you're enjoying Microsoft 365 Personal. Thanks for the review!

      Have a great day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Yup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do t even use it but I’ll give it 5 stars. I personally recommend buying this when you get your laptop. Microsoft word wants to charge you 90 dollars annually for the subscription. But if you buy it separately it’s 60. I love how they try to tell you. Of you get it for a year free with the computer. Well you better cancel it once the subscription is over else 90 … dumb

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best buy Microsoft Office is the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy Microsoft office is the best product for the right price. It is convenient to purchase, easy to install and simple to use. Plus, Best buy assures you of quality as well as technical support when you need it. I will always recommend Best buy Microsoft office to my family and friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Horrible customer services shady billing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome software only complaint is that i paid a 1 year subscription in full. I have a receipt and chose not to auto renew. However after 4 failed attempts to fix best buy not only has my subscription to auto renew anyway (without my consent) AND ARE CHARGING ME MONTHLY FOR THE SOFTWARE I PAID FOR IN FULL. THAT AND 4 SEPARATE ATTEMPTS TO CONTACT TO FIX. NOBODY HAS HELPED ME. IM LEFT WITHNO CHOICE BUT CONTACT MY BACK REGARDING THE FRAUDULENT MONTHLY CHARGES AND THE INABILITY TO CANCEL AUTO RENEW MYSELF OR WITH ANY BEST BUY EMPLOYEE

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I use 365 for my Power Point presentations!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I make a lot of Power Point presentations and rely on Microsoft 365! Thanks for a great program!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works great !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never bought software to 'rent' so..im tying out the subscription bc at the time i wasnt able to afford the $350 or so.. but so far its been great, and they even have life tech support to set up some pesky emails in outlook that wouldnt link or display all the folders..and that is free w/o additional costs so.. that in istself was wroth it. altho depending on the price when it runs out, imight just purchase to own..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    360 software

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far,so good never used copilot befor,love microsoft 360.

    I would recommend this to a friend