Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 38,556 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Scratch off card code

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to go to Microsoft's website to enter card code off of card in the Microsoft Office 365 packet to get download. It is similar to a lottery ticket scratch off. Problem is even scratching off very gently you scratch off part of the code. You are pretty much screwed. Called Best Buy. They said bring in and they'll see what they can do. We'll see. The 30 day Microsoft software sample that came on my new HP Laptop is good and does what I want it to do. I would recommend this software but be very careful when scratching off to read code on card.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft 365 Software

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good software for my laptop computer. I am enjoying it. It gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase as well. It helps considerably with my business setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for Best buy it came with the computer what's more to say I'm very happy about receiving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to use MS Office. Particularly Excel and Word.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Consumer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software works very well and I very much satisfied with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dennis review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product. Plenty of options of use. Easily undetstood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to start using Office for first time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to use Word and Excel but can easily see its a giant step up from the WORKS program I have used for 7 years with Vista.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Through Best Buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product! It has everything i need for work and school. The best part is, I get a notification when my subscription is close to ending and I need to renew.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Windows 11

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been awesome! Easy to install on my computers!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Microsoft

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to add works great and can use on multiple computers love it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for home usage. Easy to use and helps with my organization. I use for keeping track of spending, writing and organizing.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Bought subscription because...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the subscription package for one. No problems with installation (with Windows 10). I had planned to buy the standalone package until I heard that after one year, it would not be supported to switch it over to a new/different pc (still as one user). To me, that seems unfair to the consumer; I felt stuck with going with the subscription to avoid the risk of losing use of the product should my pc need replacing after one year. If Microsoft sells a standalone package, it should at least support switching it over to new pc past one year.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. It's easy to use and light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy download. Great price. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Copilot

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the copilot for each package! Were easy to install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miss the days these came preloaded

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I miss the days when you could buy a laptop with at least Word loaded. The Office 365 suite came on sale with my laptop, but the license is yet another annual expense now (and nothing to prevent prices from going up). All I need it for is Word, but it is necessary to get all the bells and whistles and cloud storage (which again, you have to pay to maintain). The question below asks "would you recommend this to a friend?" I have no choice but to say yes. There is actually no choice at all. Thus 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Outlook

    Rated 5 out of 5 stars

    Easy to set up and use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy to install and use. Not sold on outlook for personal use but still evaluating

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Value

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value for the Microsoft programs needed. Easy to install too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    With MFST 365, its Personal!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great SW bundle easy to install and works as expected with no surprises!! Thank you BestBuy for the bundle option and for providing the link to download the SW!!

    I would recommend this to a friend