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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38557 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 38,556 reviews
  • Rated 5 out of 5 stars

    Very convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love to be able to purchase everything for my computer all at the same place.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not been able to download because we have a current subscription. Hopefully there will not be any issues after our current subscription expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This office 365 is a gift with the purchase of a laptop and it is great! Now I can use word, Excel, ppt even outlook mails. Very nice product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Working great. Best purchase of my life. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MS 365

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need Word, Xcel, PowerPt Doc nothing better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Has everything plus extras

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install! Has everything I need plus extra storage. Love this product. Great investment

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Shirley,

      We're happy to hear that you had an easy installation and are loving Microsoft 365 Personal. Thanks for the feedback!

      Have a good day,
      Kiernan
      Microsoft Customer Care Microsoft

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    work from home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to install and I can work from home now! this package has everything necessary to get up and going with word product

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Really can't recommend this enough.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] To be quite honest I didn't think I would think very highly of this product. I didn't really have much of a care about any of the features this came with as I already had a 365 subscription through my university. However, I can now say that I'm glad I decided to go ahead and purchase the newest personal version with the full suite of features. It has helped me be more productive with work and school than I ever have been, and the windows defender security program has helped me out immensely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    working great on our new computer, couldn't ask for anything better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good program. It's worth its price. Wonderful help!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, capable of doing all required tasks

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very good quality, I really enjoy it, it is highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Simple to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option was user-friendly and we're pleased with it. The installation is simple, and the access to all options is very useful for us.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Advanced set up more challenging

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice that you just buy a subscription now and get the cloud and updates, it's been so long since I've purchased a new device this is nice. I'm a Teams user, but having a bit of trouble getting it set up here the way I want, so that is lacking. Otherwise, works as expected so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Steve

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program for new users and good programing for the help needs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It’s taking some time to get used to the laptop. But I do like it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Software review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for all computer users. Good value for the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Microsoft Office 365

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong with Office 365. If you not running a business but are avid on the computer. This will have everything you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365 Personal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft Office 365 for 15 months offers an unparalleled suite of productivity tools that have significantly enhanced my work and personal projects. The comprehensive package includes all the essential applications like Word, Excel, PowerPoint, and Outlook, ensuring seamless document creation, data analysis, and communication. The cloud-based approach allows access to documents from anywhere, promoting collaboration and flexiblity. The continuous updates mean I always have the latest features and security patches. The generous OneDrive storage ensures I never run out of space for my files. The 15-month subscription provides excellent value compared to shorter plans. Microsoft Office 365 has truly transformed the way I work, making it an indispensable investment for anyone seeking efficiency and professional-grade tools.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Microsoft 365 easy to install and good value for t

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 was very easy to install and defintely a good value considering all you get.

    I would recommend this to a friend