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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 38566 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 38,565 reviews
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I purchased it when I bought a new computer as a Christmas present!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful in my work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had the old Word program for a few years now but really wanted to be able to use Excel and Power Point. I am so glad that I am now able to use all of the features of Microsoft Word to get my work done efficiently. Great product and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    MS Office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very usual for me to use. It has many great features

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Version Yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Microsoft Office for decades and this is the best version yet.

    I would recommend this to a friend
  • Cons mentioned:
    Subscription

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but jury is still out for me. When I down loaded it on my Surface it did not give a definitive message that it was truly loaded on my unit. I am also not sure what is so different about this version than my previous Office version other than I have to pay a subscription fee every year- which means it will ultimately cost me far in excess of what I have paid in the past. But- the fact is that I need this for work & Google Docs is just not robust enough for me to do the work I need to do.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Overall performance

    Rated 5 out of 5 stars

    Exellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well wish it came with outlook but other than that its just as good as office 10 with the bonus of being able to use my i Pad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t do anything without these programs . Easy to install and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    365

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    365 is great! It has helped me tremendously with my work load!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Best You Can Buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best productivity software ever! Its so easy to install anyone can do it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    essential

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use it all the time and it’s really great, it’s an essential to have when you’re need it the most while being a student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cindy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with Microsoft 365. Word excel are used a lot for personal and work.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Cindy,

      Thanks for sharing your feedback with us. We're thrilled to know that you're using 365 for both personal use and for work!

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment…great item a must have. Works well, just what I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft-yes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Downloading the new Microsoft 365 was surprisingly easy using the electronic connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    THERE WAS ONCE A TIME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THERE WAS ONCE A TIME YOU COULD DOWNLOAD OFFICE FOR FREE! BUT SINCE YOU CANT, MIGHT AS WELL GO WITH THE YEAR SUBSCRIPTION. I CANT FUNCTION WITHOUT ACCESSING AT LEAST 3 OF THE PROGRAMS FROM OFFICE DAIILY. MAKING SPREADSHEETS WITH EXCEL. EMAILS WITH OUTLOOK. PRESENTATIONS WITH POWER POINT. WRITING SCRIPTS WITH WORD! ALL AROUND AMAZING

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Have to have it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and you gotta have it. Just be a good reader.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. The many features that come with this product are great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Thanks for sharing about your installation experience with us, James! We really appreciate the great feedback.

      Tom
      Microsoft Office Team Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mom with her new MacBook. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saved Money and the subscription wqas stacked!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the Best Buy deal, I was able to renew my subscription at half the price and it was stacked on my current subscription. I'm good to go for another 1.5 years!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the needed office tools to get my school work done

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Subscription

    Rated 5 out of 5 stars

    Easy to download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to download and performed as expected. Sucks you can't just buy the software once versus buying on an annual basis.

    I would recommend this to a friend