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Customer reviews

Rating 4.5 out of 5 stars with 38182 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 365 Personal subscription favorably for its ease of use, overall performance, and compatibility. Many appreciate the straightforward installation process and the included features and software. However, some customers express concern over the subscription duration and the absence of Outlook.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 38,177 reviews
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Bought subscription because...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the subscription package for one. No problems with installation (with Windows 10). I had planned to buy the standalone package until I heard that after one year, it would not be supported to switch it over to a new/different pc (still as one user). To me, that seems unfair to the consumer; I felt stuck with going with the subscription to avoid the risk of losing use of the product should my pc need replacing after one year. If Microsoft sells a standalone package, it should at least support switching it over to new pc past one year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bestbuyer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and improved. Excellent for college tasks and homework.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Microsoft 365 easy to install and good value for t

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft 365 was very easy to install and defintely a good value considering all you get.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Microsoft

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Great price . My wife got this for her job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I Made the Switch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally made the switch from the old, old version to Microsoft 365 and so far I’m liking this new version. The transfer was relatively easy and I was able to make a PowerPoint presentation within an hour of the unboxing of the new computer and set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    work from home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so easy to install and I can work from home now! this package has everything necessary to get up and going with word product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Set back but supported by Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Someone hacked my license but Geeksquad reinstalled it again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I still prefer previous wersion.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as easy to use in some ways as previous versions. Some of the editing features in excel not as intuitive. Otherwise it gets the tasks done.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Needed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done I’m able to type papers, draft excel doc and so on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft 365

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new all in one and received a discount on the Microsoft 365, very pleased as I was going to have to purchase this anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    All In One combo!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ***** fabulous buy. I love the “all in one” combo and 365 is so user friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of got to have this for your work if you use Microsoft, don't love you can't buy it outright

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This office 365 is a gift with the purchase of a laptop and it is great! Now I can use word, Excel, ppt even outlook mails. Very nice product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had to started her third year of college online at LSU and she needed a new computer. Since I live in Maryland it was easy to go online an order this computer and have her do a curbside pickup at her local Best Buy. She love her new computer!!!! I also purchase Microsoft 365 and Trend Micro Internet Security was free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Susanne

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is Great! It is taking A little time for me to get used to it but it is me not the computer! Also I have more options,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Simple to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option was user-friendly and we're pleased with it. The installation is simple, and the access to all options is very useful for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    microsoft 365

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this as we'll if you need anything donee you might as well get the whole package I'm able to swap between different ones easily and get the stuff done that I need too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t do anything without these programs . Easy to install and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    MESSENGER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the office suite package. These programs supply more editing than I was ready for. I like to decide what I'm going to do and not let the program dictate the next step, but every version needs a new feature and that's what has been added.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    MS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as should, easy to install and is reasonably priced

    I would recommend this to a friend